Senior Travel Claims Specialist – Large Loss (Hybrid)

CPS Group (UK) Limited; Wales; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A growing insurance services organization in Cardiff is seeking a Senior Travel Claims Handler to manage high-value travel claims with a focus on customer experience. This role involves reviewing complex claims, negotiation, and relationship building with stakeholders while working hybrid in a modern office environment. With a minimum of 2 years’ experience in travel insurance, the position offers a salary from £30,000, annual leave, and professional development support.

Benefits

Salary from £30,000

33 days annual leave

Discounted gym membership

Professional development support

Qualifications

• Minimum 2 years’ experience in travel insurance claims.
• Strong technical understanding of claims processes.
• Exceptional written and verbal communication skills.

Responsibilities

• Review and process complex travel insurance claims.
• Manage your caseload proactively.
• Lead negotiation and settlement of claims.

Skills

Travel insurance claims experience

Technical claims understanding

Communication skills

Attention to detail

Analytical skills

Job description

A growing insurance services organization in Cardiff is seeking a Senior Travel Claims Handler to manage high-value travel claims with a focus on customer experience. This role involves reviewing complex claims, negotiation, and relationship building with stakeholders while working hybrid in a modern office environment. With a minimum of 2 years’ experience in travel insurance, the position offers a salary from £30,000, annual leave, and professional development support.