Senior Sales Associate

Coppersmith Recruitment; Eaton Bray; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading estate agency in Eaton Bray is seeking an experienced Senior Associate to manage client relationships and oversee property listings. You will support the sales team and conduct high-value property valuations, ensuring seamless agency operations. Candidates should have a minimum of two years of experience in estate agency and possess strong interpersonal and communication skills. This full-time role provides competitive salary and opportunities for career progression within a dynamic team environment.

Benefits

Competitive salary

Career development opportunities

Supportive work environment

Prime location in Eaton Bray

Qualifications

• Minimum of two years experience in estate agency, particularly in property sales or lettings.
• Experience with valuations of high-value homes is highly desirable.
• Ability to communicate effectively with clients and team members.

Responsibilities

• Manage client relationships with expert advice throughout the sales process.
• Oversee and coordinate property listings ensuring accuracy and timeliness.
• Conduct detailed valuations for high-value homes.
• Collaborate with the sales team to ensure smooth sales processes.
• Analyze market trends and local property pricing.
• Maintain compliance with industry regulations for transactions.
• Provide exceptional customer service to clients.
• Support the team with daily operational tasks.

Skills

Interpersonal skills

Communication skills

Organizational skills

Market knowledge

Team player

Positive attitude

Tools

Microsoft Office Suite

Property management software

CRM systems

Job description

Overview

We are excited to offer a fantastic opportunity for an experienced and motivated Senior Associate to join our client's prestigious estate agency in Eaton Bray. In this full-time, on-site role, you will play a vital part in the day-to-day operations of the agency, supporting the sales team, managing client relationships, overseeing property listings, and assisting with the valuation and sale of high-value homes.

As a Senior Associate, you will be responsible for ensuring seamless operations within the agency, working closely with both clients and the sales team to ensure smooth transactions. Your role will be key in delivering excellent customer service and driving the business forward by actively contributing to its growth.

Responsibilities

• Client Relationship Management: Establish and maintain strong relationships with both clients and prospective buyers, offering expert advice and guidance throughout the property selling process. Act as the primary point of contact for clients, ensuring their needs are met efficiently and professionally.
• Overseeing Property Listings: Manage and coordinate property listings, ensuring they are up-to-date and accurately represent the property. This includes writing compelling property descriptions and liaising with photographers and contractors when necessary.
• High-Value Property Valuations: Conduct detailed valuations for high-value homes, providing clients with accurate and insightful market appraisals.
• Collaboration with Sales Team: Work closely with the sales team to ensure all sales processes are handled smoothly from initial inquiry through to completion. Provide support and coordination to ensure targets are met and sales are completed on time.
• Market Analysis: Stay informed about market trends, competitor activity, and local property pricing to provide clients with accurate advice and to assist with setting competitive pricing strategies.
• Compliance and Documentation: Ensure all property transactions and client interactions comply with industry regulations and legal requirements. Maintain accurate and thorough records of all transactions and communications.
• Customer Service Excellence: Ensure that all clients receive exceptional service, addressing any concerns or issues promptly and professionally. Strive to exceed client expectations to build long-lasting business relationships.
• Team Support: Support the team in daily tasks, ensuring smooth office operations, and contribute to the overall success of the agency.

Qualifications

• Experience in Estate Agency: A minimum of two years of experience in estate agency, with a proven track record in property sales or lettings, ideally within a reputable agency. Experience in valuing high-value homes is highly desirable.
• Strong Interpersonal and Communication Skills: Ability to effectively communicate with clients, buyers, and the team in a clear and professional manner.
• Excellent Organisational and Multitasking Skills: Capable of managing multiple tasks and priorities in a fast-paced environment, maintaining attention to detail and ensuring that deadlines are met.
• Market Knowledge: Strong understanding of property market trends, property sales techniques, and local market conditions.
• Proficiency in Microsoft Office & Property Software: Competent in using Microsoft Office Suite (Word, Excel, PowerPoint) and property management software. Experience with CRM systems is beneficial.
• Team Player: Ability to work collaboratively in a team environment, offering support and sharing knowledge to achieve collective goals.
• Positive Attitude: A can-do attitude and proactive approach to tasks, with a focus on achieving both individual and team success.

What's on Offer

• Competitive Salary: A competitive salary based on experience, with performance-related incentives and career growth potential.
• Career Development: Opportunities for career progression within a dynamic and reputable agency.
• Supportive Environment: Be part of a dedicated, close-knit team that values collaboration, professional growth, and personal development.
• Prime Location: Work in Eaton Bray, one of Hertfordshire's most desirable locations with a mix of historic charm and modern living