Senior Delivery Manager

Reed Talent Solutions; England; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A government service in the UK is seeking an experienced professional to lead Agile teams and drive continuous improvement. The ideal candidate will have exceptional negotiation skills for managing supplier relationships and be adept at stakeholder management. This role emphasizes a collaborative approach to problem-solving and agile practices, making a positive impact across various team dynamics. Join us to help transform lives through innovative practices and care-driven values.

Benefits

Generous Annual Leave – 30 days plus Bank Holidays

Pension scheme with matched contributions

Interest-free loan for transport

Cycle to work Scheme

Subsidised health checks

Qualifications

• Demonstrated ability to coach teams in Agile and Lean practices.
• Experience in managing complex supplier relationships.
• Ability to negotiate contracts effectively.
• Strong communication skills across stakeholder levels.

Responsibilities

• Lead teams in Agile methodologies and drive continuous improvement.
• Negotiate with suppliers to ensure best value contracts.
• Manage stakeholder expectations effectively.
• Identify and rectify issues within team dynamics.

Skills

Agile and Lean practices

Stakeholder management

Negotiation skills

Team coaching

Problem-solving

Job description

Qualifications

To excel in this role, you will need to demonstrate you can apply practitioner to expert level delivery skills in the following areas.

• A recognised practitioner who coaches and leads teams in Agile and Lean practices, promotes best practice approaches, continually reflects, challenges, and adapts ways of working to support ongoing improvement and innovation.
• Takes responsibility for complex relationships with contracted suppliers and identifies appropriate contractual frameworks and appropriate suppliers.
• Negotiating with contracted suppliers and getting good value out of contracts and suppliers.
• Mediating between people and mending relationships, communicating with stakeholders at all levels. Managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government.
• Negotiating, influencing or setting budgets in complex environments. You can write or input into business cases, statements of work and can communicate business-value propositions.
• Apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them, working with other Agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Optimise the delivery flow of teams, addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues.
• Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You add value and can coach the organisation to inspect and adapt processes, guiding your teams through the implementation of a new process.
• Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co‑ordinate delivery.
• Identify problems or issues in the team dynamic and rectify them. You can tổ identify issues through Agile ’health checks’ with the team, and help to stimulate the right responses, engaging in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick. You can accelerate the team development cycle.

About Us

The Money and Pensions саҳ Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our ensembles:

• Caring We care about our colleagues and the people whose lives we are here to transform.
• Connecting We will transform lives through our ability to make positive connections.
• Transforming We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging.

WeSQLException want our colleagues to “bring their whole selves to work.”

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest‑free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabsराब>Prescription
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• P viņ Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non‑contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment.