Senior Account Manager

Snapchat; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in London is seeking an experienced professional to manage relationships with Retail and eCommerce clients, driving performance through innovative digital campaigns. The ideal candidate will have over 6 years in digital media with a focus on performance marketing, strong analytical skills, and the ability to educate clients on advertising products. This role requires excellent communication skills and adaptability in a fast-paced environment.

Benefits

Paid parental leave

Comprehensive medical coverage

Emotional and mental health support

Compensation packages tied to company success

Qualifications

• 6+ years experience in the digital media industry.
• Proven track record of delivering on sales quota.
• Strong skills in Excel, Google Docs, PowerPoint and Keynote.

Responsibilities

• Build and manage relationships with Retail/eComm clients.
• Guide KPI driven measurement strategies and performance optimization.
• Educate clients on Snap's products and best practices.

Skills

Advertising performance metrics

Cross-functional collaboration

Strong presentation skills

Excel skills

Project management

Analytical skills

Communication skills

Digital media experience

Job description

Overview

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The company’s three core products are Snapchat, Lens Studio, and its AR glasses, Spectacles.

What you’ll do:

• Build, manage, and grow relationships and spend with Retail/eComm clients and their agency partners by helping them achieve performance that exceeds their expectations
• Partner with Client Partner, Creative Strategists and Marketing Science throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Manage projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guiding KPI driven measurement strategies, identifying performance trends, optimising campaigns to achieve results, and providing recommendations for upsell opportunities
• Serve as the product expert by educating clients and their agencies on Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimisations
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

What we’re looking for:

• Strong DR knowledge & understanding of advertising performance metrics and ecosystem
• 6+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, or programmatic in real-time bidding marketplaces
• Existing relationships with marketing, performance and biddable teams, and their media and creative agencies
• Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
• Proven track record of delivering on sales quota and obtaining positive reviews
• Strong Excel/Google Docs and PowerPoint/Keynote skills, as well as experience with analysing datasets and delivering actionable insights
• Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
• Ability to manage multiple projects with strong attention to detail
• Ability to work in a fast paced environment and adaptable to changes
• Strong presentation and communication skills
• A passion for Snapchat as a user and knowledge of our ad products

Accommodation

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

Default Together: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

Equal opportunity: Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!