Sales Team Manager

Bupa; Salford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A health insurance provider in Salford is seeking a Sales Team Manager to lead a team of healthcare consultants. This office-based role includes responsibilities for team culture and customer experience, emphasizing a strong management background in a regulatory setting. The role offers a competitive salary starting from £35,800, plus various employee benefits.

Benefits

25 days holidays with option to buy/sell leave

Bupa Staff Health Trust – medical insurance

Wagestream – early access to earned wages

Pensions / Life Insurance - up to 12%

Parental Leave for various schemes

Extensive Learning & Development programs

Free health assessments every 2 years

Emotional Wellbeing online programs

Match Funding for charity fundraising

Responsibilities

• Lead and manage a team of up to 12 front line Healthcare consultants.
• Influence team culture and drive the right customer experience.
• Deliver department objectives.

Skills

Telesales or call centre experience

Experience of working in a regulatory environment

Proven management experience essential

Experienced in the coaching and development of call centre advisers

Able to make important decisions within agreed parameters

Positive attitude and self-motivation

Well developed communication and interpersonal skills

Job description

Overview

Job Title: Sales Team Manager

Location: Bupa Place (Salford Quays, M50 3SP)

Contract: Permanent, Full Time

Salary: from £35,800 plus OTE

This role is office based with potential for Hybrid working options available once signed off - This is not a fully remote working position. Expectations around how frequently you will need to attend the office will be defined by your manager if successful.

We make health happen.

We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all.

We take immense pride in our work, working together with determination and focus. Delivering care that our 3 million customers can count on, from experts they trust.

What you'll be doing

As a Sales Team Manager you will be leading and managing a team of up to 12 front line Healthcare consultants. You will be responsible for influencing our team culture, driving the right customer experience and delivering department objectives.

Key Skills / Qualifications

• Telesales or call centre experience
• Experience of working in a regulatory environment
• Proven management experience essential
• Experienced in the coaching and development of call centre advisers
• Able to make important decisions within agreed parameters and day to day decisions without referral
• Positive attitude and self-motivation
• Well developed communication and interpersonal skills.

Benefits

• Holidays - 25 days with the option to buy or sell some of your annual leave entitlement
• Bupa Staff Health Trust - You can opt into our bespoke healthcare cover that provides medical insurance for you and your family.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• Pensions / Life Insurance - Join one of our Bupa pensions plans up to 12%
• Parental Leave - We have schemes for adoption, birth parents and co parents
• Extensive L&D program including internal development and access to apprenticeships
• Free health assessments every 2 years to support both body and mind
• Emotional Wellbeing online - Variety of self-guided programmes provided by SilverCloud Health to help you manage money worries, stress, sleep, and more.
• Match Funding - We offer match funding up to £250 per employee per year when you fundraise for a registered charity that supports health and wellbeing.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus.

Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type: Full time

Job Area: Call Centre

Locations: Bupa Place