Sales Team Leader

iRock School of Music; Farnborough; On-site; GBP 32,000 - 38,000; Full time

Job summary

A recognized music education organization in Farnborough is seeking a Sales Team Leader to support the Sales Manager and lead a telesales team. The ideal candidate should have over 2 years of sales experience and a passion for education and music. Responsibilities include coaching team members, tracking performance, and maintaining high standards of accountability. This full-time role offers competitive salary and benefits, including 27 days of holiday and a performance-based commission scheme.

Benefits

Annual leave plus bank holidays

Commission scheme

Pension scheme

Health and wellbeing package

Opportunities for professional development

Regular team events

Employee referral bonus scheme

Qualifications

• Must have 2+ years of sales experience.
• Ideal candidate should have team leadership or mentoring experience.
• Strong analytical and time management skills are required.

Responsibilities

• Support the Sales Manager by leading the telesales team.
• Provide coaching and support to drive team performance.
• Track and report on team KPIs.

Skills

Sales experience

Team leadership skills

Analytical skills

Communication skills

CRM systems experience

Time management

Positive attitude

Interpersonal skills

Job description

Sales Team Leader

Salary: £32,000 - £38,000 plus £6k OTE

Bonus: Annual Bonus Based on both company and individual performance

Location: Farnborough, Hampshire (Office-Based)
Hours: Monday to Friday, 8:00 am – 4:00 pm or 9:00 am – 5:00 pm (35 hours per week)

Contract: Full-time, permanent
Holiday: 27 days per annum + bank holidays

iRock School of Music is a nationally recognised, award-winning organisation bringing rock and pop music into primary schools across the UK. Every week, tens of thousands of children take part in our lively band sessions, boosting their confidence, creativity and teamwork, and helping them discover a genuine love for music.

In this role, you’ll support the Sales Manager by leading a telesales team, coaching and inspiring them whilst managing targets. If you're results-focused, love developing others, and thrive in a high-paced, purpose-led environment, this could be the perfect opportunity for you.

Key Responsibilities

• Support the Sales Manager in leading, motivating, and developing a growing telesales team.
• Take ownership of team performance, ensuring the team collectively meets and exceeds agreed sales and conversion targets.
• Provide coaching, feedback, 1-to-1s and daily support to drive continuous improvement.
• Foster a positive, engaging sales environment built on trust, accountability, and results.
• Track and report on individual and team KPIs, identify areas for improvement, and implement effective solutions.
• Help onboard and train new team members, ensuring knowledge of our sales process and education sector.
• Collaborate with other departments to support cross-functional goals.
• Attend industry events and conferences to raise iRock’s profile and generate new leads.
• Set and monitor the team’s weekly objectives around behaviour, performance, and accountability. Driving high standards within the team and maintaining those standards yourself.

What We’re Looking For

• 2+ years of sales experience, ideally including team leadership or mentoring.
• Ability to lead a team with strong analytical and time management skills.
• A confident, proactive attitude with a natural ability to inspire others.
• Excellent communication, organisation, and interpersonal skills.
• Experience working with CRM systems and reporting tools.
• Resilience, positivity, and adaptability in a fast-paced environment.
• A passion for education, music, and making a meaningful difference.

What We Offer

• A full-time, permanent role in a friendly, music-loving workplace.
• 27 days annual leave, plus recognised bank holidays.
• Commission scheme based on individual and team performance.
• Pension scheme and health and wellbeing package.
• Opportunities for professional development and career progression.
• Regular team events and an annual, all-expenses-paid summer conference.
• Employee referral bonus scheme.

Recruitment Statement

This role requires the applicant to be a UK national or be resident in the UK with a right to work visa already in place. iRock embraces diversity and equal opportunity. This advert is not intended to discriminate on the grounds of a person's gender, marital status, race, religion, age, disability, or sexual orientation. We are committed to fair treatment; therefore, every candidate will be assessed only in accordance with their merits, qualifications, and ability to perform the duties of the job.

We are committed to safeguarding and promoting the welfare of children. Due to the nature of the position, any offer of employment for this role will be subject to a satisfactory Enhanced DBS and other vetting checks and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from working in a regulated activity. Ex-offenders with spent conviction will be considered on an individual basis and the nature of their offence will be taken into account in the recruitment decision.

Throughout the recruitment process, iRock collects and processes a range of personal data relating to job applicants. We are transparent about how this data is collected, used, and stored and are committed to compliance with data protection obligations.

For more details on our recruitment policies, visit iRock Recruitment Policy.