Sales Support – Machine Valet Preparation & Logistics

Dennison Commercial Limited; Ballyclare; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading commercial vehicle service provider in Ballyclare is seeking a Full-Time Sales Support for Machine Valet Preparation & Logistics. The role involves managing sales support and machine logistics to ensure a smooth customer handover. Candidates need 3 years of operating plant machinery experience and effective communication skills. The company offers a supportive work environment with a strong focus on customer satisfaction and innovation.

Benefits

Generous holiday entitlement

Cycle to Work Scheme

Access to a pension scheme with generous employer contributions

Healthcare benefits

Retail discount scheme

Free on-site parking

Ongoing training and development opportunities

Friendly work atmosphere

Qualifications

• Minimum of 3 years previous relevant experience operating plant machinery.
• Hold a full driving licence and other relevant licences to operate and transport machines as required.
• Possess strong organisational skills and excellent attention to detail.

Responsibilities

• Take responsibility for site display of new and used machines.
• Transport demo machines to customer premises.
• Assist the sales team with effective handover processes.

Skills

Adaptability to Change

JCB Operation

Organisational skills

Education

GCSE standard or equivalent, including Maths and English

Job description

Job Role

Dennison JCB have an exciting opportunity for a Full Time role in Sales Support for Machine Valet Preparation & Logistics. Reporting to the Sales Manager, this role will involve responsibility for aspects of sales support and machine logistics prior to the customer handover with our Sales team to ensure smooth completion of our customer sales journey.

Hours & Location

The core hours for this role will be Monday to Friday, 8:30am – 5:00pm, however, some flexibility will be required as and when needed dependent on workload. The role will primarily be based at our Dennison JCB franchise at Ballyhartfield; travel to customer sites and other locations as required.

About The Role

Key Duties & Responsibilities

• Take responsibility for our site display of new and used machines and ensure a neat, tidy and professional layout is in place at all times
• Transport demo machines and new compact machines to customer premises using Jeep and trailer
• Basic valeting and cleaning of new machines
• Photographing our used machine display for advertising
• Assist the sales team when requested to conduct an effective handover process for JCB machines with customers
• Promoting Dennison JCB in a positive light with customers and the general public
• Clear communication with our Sales administration team and work collaboratively alongside the whole Sales team to deliver an exceptional level of service for customer handovers
• Co-ordinate the collection and delivery of machines to existing customer sites, body builders, paint shop etc
• Other ad hoc duties commensurate with the position

Required Criteria

• Minimum of 3 years previous relevant experience operating plant machinery
• Hold a full driving licence and other relevant licences to operate and transport machines as required
• Be educated to GCSE standard or equivalent, including Maths and English
• Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally
• Previous experience of liaising effectively with customers
• Possess strong organisational skills and excellent attention to detail
• Have the ability to structure work load efficiently and be able to adapt to changing priorities
• Possess a responsible and methodical attitude to work
• Must be self-motivated, proactive and flexible with regards to working hours
• Teamwork – be an effective member of a high performing team that pro-actively supports others to achieve the overall goals and targets
• Adaptability – Understand that different situations and levels may call for different skills/approaches, enjoy the challenge of unfamiliar tasks and be open to change
• Resilience – Pursue everything with energy, drive and seldom give up before finishing, especially in the face of resistance, setbacks or target deadlines
• IT Skills – ability to use common computer packages e.g Microsoft Outlook, Word etc

Desired Criteria

• Trailer licence is highly desirable
• Previous relevant sales support experience would be highly desirable (particularly within the transport industry e.g. automotive/ motor factors / plant machinery / heavy vehicle industry or within a franchised dealership)

Skills Needed

Adaptability to Change, JCB Operation, Organisational skills

About The Company

Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles

Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we\'ve grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.

Why Choose Dennisons?

Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it\'s sales, rentals, bodyshop services, or part supplies, you\'ll find an area that suits your skills and interests.

Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.

A Culture Rooted in Strong Ethics and Family Values: Over the decades, we\'ve maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.

A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers

Company Culture

Your Future with Dennisons

At Dennisons, we\'re not just a team; we\'re a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.

We believe our staff are our most valuable asset.

We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:

Generous holiday entitlement

• Cycle to Work Scheme
• Access to a pension scheme with generous employer contributions
• Healthcare benefits
• Retail discount scheme
• Free on-site parking at all our sites
• Ongoing training and development opportunities and Volvo manufacturer training
• A friendly work atmosphere within a real team environment
• Long term career prospects

Company Benefits

At Dennison, you\'re more than just an employee; you\'re a vital part of a family that drives innovation in the commercial vehicle industry.

Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values.

Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector.

Join us, and become part of a story that values each individual\'s role in achieving collective success.

Salary

Not disclosed