Sales Expert - Contracted Hours : Full-time & part-time available | Jessops, Oxford Street

Jessops; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-known retail store in Greater London is seeking a Store Manager to drive financial performance and ensure excellent customer service. The role involves managing a team, ensuring high standards of health and safety, and achieving store KPIs. The ideal candidate will have extensive experience in retail management, strong leadership skills, and a passion for people. This position offers a KPI driven bonus and employee discounts.

Benefits

KPI driven Bonus

Employee discount

Qualifications

• Experience in people management and leadership.
• Strong communication and influencing skills.
• Passionate about people and customer service.
• Ability to adapt quickly to changes.
• Previous high-level retail management experience.

Responsibilities

• Deliver on store financial performance targets.
• Enhance customer experience through various programmes.
• Manage colleague engagement and performance.
• Ensure health & safety compliance.
• Maintain store standards efficiently within budget.

Skills

People management

Communication skills

Influencing skills

Prioritisation

Commercial acumen

Job description

Overview

The Store Manager is accountable for delivering Jessops goals, inspirational customer service, operational compliance and colleague development. The role ensures the needs of the business are met through their team and for their customers.

Responsibilities

• Store financial performance – delivering on targets across all KPIs
• Customer experience, including mystery shop and CX programmes
• Colleague engagement and performance management of all colleagues
• Health & Safety compliance
• Operating efficiently and within budget while maintaining store standards
• Adherence to all company policies and processes

Qualifications

• Experience in people management, leadership and direction – setting a clear direction for the team, inspiring others, and articulating values with conviction
• Communication and influencing skills that generate commitment and loyalty
• Passionate about people – from customers to stakeholders
• Ability to prioritise workloads and adapt quickly to changing circumstances
• A commercially minded approach to retail
• Previous high‑level retail management experience is essential
• Constantly challenges own knowledge and drives own learning

Deliverables

• Revenue target across hardware, accessories, photo, academy and JCP
• Efficient operation of a repair offering and compliant trade‑in offering
• EBITDA in line with budgeted performance

Benefits

KPI driven Bonus, Employee discount

Schedule

Monday to Sunday (based on shifts)

Work Location

In our Jessops Leeds store