Sales Executive

Together; Greater Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services company in Greater Manchester seeks a Telesales Executive to join their Direct Sales team. This role involves making warm inbound and outbound sales calls, creating sales opportunities, and providing excellent customer service. Successful candidates will benefit from career and training opportunities, including qualifications in Mortgage Advice Practice. The ideal candidate will possess strong communication skills and customer service experience. This is a full-time position with no remote work option.

Qualifications

• Proven track record of customer service orientation and rapport building skills.
• Experience of generating new leads and creating sales appointments.
• Strong interpersonal and communication skills.

Responsibilities

• Create sales opportunities through warm inbound/outbound calls with customers.
• Learn about products and underwriting criteria to refer customers.
• Provide high level of service to maximize potential from each call.
• Adhere to policies and procedures to meet regulatory requirements.

Skills

Customer service orientation

Rapport building

Interpersonal skills

Communication skills

Tools

Microsoft Suite

Job description

As a Telesales Executive you will work as part of our fantastic Direct Sales team tasked with Direct Sales and setting appointments for the Relationship Managers & Mortgage Advisors. You will be taking warm inbound sales calls from potential customers and making equally warm outbound calls to existing customers who might be i.e. coming to the end of their term and in need of a new mortgage product.

You will be given leads each day and the focus of the calls will be about quality rather than quantity. You will become a product expert and be able to support customers with the right mortgage product.

This sales role is available due to internal promotion. We offer true career and training opportunities including qualifications in Mortgage Advice Practice (CeMAP) along progression opportunities both within our various sales teams or into other areas of the business.

Responsibilities

• Create sales opportunities through warm inbound/outbound calls with direct customer.
• Have an appetite to learn about Together's products and underwriting criteria (you would be given full training) so you can refer customers that meet the requirements as prescribed within the lending policy.
• Consistently provide a high level of service to all customers to maximise the potential from each call and help customers achieve their goals.
• Ensure all policies and procedures are adhered to with all contacts so that regulatory requirements are met.

Qualifications

• Proven track record of customer service orientation and rapport building skills.
• Ideally experience of generating new leads and creating sales appointments.
• Strong interpersonal and communication skills.
• Full use of Microsoft suite of products.

Please note that shifts alternate between 9am - 5:30pm and 10:30am to 7:00pm.

Additional Information

If you feel you have some of the skills mentioned above but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Together embraces diversity and inclusion and is proud to be an equal opportunity workplace. We welcome difference, celebrate it, support it and value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.

Recruitment Process

Click here for more information on our Recruitment Process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Remote Work: No

Employment Type: Full-time

Key Skills

Business Development, Customer Service, Revenue Growth, Cloud, Account Management, CRM, New Customers, ROI, Sales Activities, Territory, Business Relationships, Sales Floor, Sales Goals, Sales Process, New Clients

Experience: years

Vacancy: 1