Sales Executive

Andrew Brownsword hotels; Bath; On-site; GBP 100,000 - 125,000; Full time

Job summary

A family-run hotel group in Bath is seeking a Sales & Events Executive to join their passionate team. This role welcomes candidates with no experience, focusing on personality and attitude. Responsibilities include managing bookings, delivering exceptional customer service, and supporting the team's operations. The position offers competitive pay including service charge, great perks, and opportunities for personal development within a supportive environment.

Benefits

Competitive pay

Retail and hospitality perks via Perkbox

Discounts on food & beverage

Employee Assistance Programme

Free meals during duty

Development opportunities

Milestone rewards

Qualifications

• Personality and attitude are crucial for this role.
• No prior experience required.

Responsibilities

• Take bookings for the ABode group of hotels.
• Support other properties in the group.
• Deliver great customer service.
• Remain calm under pressure.
• Commit to personal development.

Skills

Passion for hospitality

Customer service

Teamwork

IT proficiency

Job description

Location

Location : The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and is surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.

SERVICE CHARGE -We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Come and join our team as a Sales & Events Executive and let your passion and personality shine.

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulnesstowards each other and our guests.

We welcome applications from candidates with no experience, as this role is all about personality and attitude, we can teach you the rest.

About the successful candidate

Responsibilities

• Be passionate about hospitality, and thrive on working as part of a team
• Be personable and engaging when taking bookings for our ABode group of hotels, and supporting our other properties in the group
• Have the ability to deliver great customer service and work in a busy office environment
• Have the ability to remain calm under pressure
• Be committed to their own personal development
• Be confident using IT

Work / life, or as it should be called life / work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Perks

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams tobe curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.