Rownhams - Team Member - Facilities - Southampton

Roadchef; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motorway service area provider is seeking a Team Member for their facilities team in Southampton. You will be responsible for maintaining cleanliness and providing a great customer experience. Ideal candidates will have experience in a similar role and a passion for service. Full training is provided, and there are opportunities for personal and professional growth. Benefits include discounted meals, cash bonuses for referrals, and access to development programs.

Benefits

Heavily discounted meals whilst on duty

Up to 70% discount for family and friends

Cash bonus for referrals

Discounts via Hapi app

Free onsite parking

Contributory pension after 3 months

Occupational Health support

Employee Assistance program

Mental Health First Aiders

Development opportunities

Qualifications

• Experience in a similar environment preferred.
• Passion for providing excellent customer service.
• Enjoy working in both indoor and outdoor settings.

Responsibilities

• Ensure cleanliness and tidiness of facilities.
• Assist with minor maintenance work.
• Provide great customer experiences for visitors.

Skills

Customer experience

Teamwork

Attention to detail

Job description

Rownhams - Team Member - Facilities - Southampton

Rownhams - Team Member - Facilities

Our Site Director, Elaine at Rownhams Motorway Services on the M27, near Southampton is looking for Team Members to join her facilities team.

Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site.

You would be involved in the maintenance and cleanliness of both inside and outside areas and may, on occasion, involve minor maintenance work of a non specialist area.

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Benefits

• Heavily discounted meals whilst on duty
• Up to 70% discount for you, family and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities - 65% of our current Managers joined us as Team Members

Requirements

Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment.

Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.

About Us

We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation.

We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.

Our approach is simple : it's about embracing everyone.

From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.