Retirement Living House Manager - Flexible Hours

McCarthy Stone; England; On-site; GBP 19,000; Part time

Job summary

A leading retirement living provider is looking for a House Manager to support residents' independent lifestyles at their estate in Kettering. You'll be the key contact for homeowners, ensuring a welcoming atmosphere and managing daily operations. Ideal candidates should possess excellent communication skills, prior customer service experience, and a proactive attitude. The role offers 25 hours per week with a salary of £18,798 per year along with various employee benefits.

Benefits

Group personal pension and life assurance

Employee Assistance Programme

Flexible working hours

Generous annual leave of 25 days

Access to employee discounts

Qualifications

• Must have excellent communication skills and a proactive attitude.
• Previous experience in a customer-facing or service management role is required.
• Capable of solving problems effectively and remaining calm under pressure.

Responsibilities

• Welcoming new homeowners and helping them settle into their new homes.
• Providing a front-of-house service and engaging warmly with all visitors.
• Managing supplier relationships for smooth day-to-day operations.

Skills

Excellent communication skills

Customer service experience

Proactive attitude

Problem-solving ability

Event organization

Tools

Microsoft Word

Microsoft Outlook

Job description

A leading retirement living provider is looking for a House Manager to support residents' independent lifestyles at their estate in Kettering. You'll be the key contact for homeowners, ensuring a welcoming atmosphere and managing daily operations. Ideal candidates should possess excellent communication skills, prior customer service experience, and a proactive attitude. The role offers 25 hours per week with a salary of £18,798 per year along with various employee benefits.