Retail Team Lead – Sports Betting Shop

BoyleSports; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading betting firm seeks an Assistant Manager for its shop in Stoney Stanton, Coventry. In this role, you will be responsible for supporting and managing the shop and team in the absence of the Shop Manager. You will ensure high standards of customer service, handle cash management, and lead the team effectively. The ideal candidate is an enthusiastic people person with excellent leadership and communication skills, aiming to provide an outstanding customer experience. Full training in the betting industry is provided.

Qualifications

• 1 year Assistant Manager/Supervisor Retail experience is desirable.
• A keen interest in the sporting industry/events.
• Building excellent relationships with customers and team members.

Responsibilities

• Support the Shop Manager in the daily running of the shop.
• Lead the team in the absence of the Shop Manager.
• Ensure high customer service standards are maintained.
• Manage cash and operational procedures.

Skills

Team leadership

Excellent communication

Customer service

Problem-solving

Adaptability

Energy and drive

Job description

A leading betting firm seeks an Assistant Manager for its shop in Stoney Stanton, Coventry. In this role, you will be responsible for supporting and managing the shop and team in the absence of the Shop Manager. You will ensure high standards of customer service, handle cash management, and lead the team effectively. The ideal candidate is an enthusiastic people person with excellent leadership and communication skills, aiming to provide an outstanding customer experience. Full training in the betting industry is provided.