Restaurant Supervisor - High-Energy Station Hub, Growth

OneRetail; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading hospitality company is seeking a Restaurant Supervisor for their Birmingham New Street Station location. In this role, you will support operations, ensure excellent customer service, and lead a motivated team. The ideal candidate will have experience in hospitality or retail, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers competitive pay, full training, and career progression opportunities within a large organization.

Benefits

Free meals

Contributory pension scheme

Career development programmes

Digital GP access

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Previous experience in hospitality or retail.
• Anticipated customer needs and handled queries confidently.
• Ability to motivate a team during busy periods.

Responsibilities

• Support management and lead front line operations.
• Ensure smooth service and strong teamwork during shifts.
• Promote a safe working environment by following procedures.

Skills

Team Leadership

Strong communication skills

Customer-first mindset

Ability to stay calm in fast-paced environment

Positive and reliable attitude

Job description

A leading hospitality company is seeking a Restaurant Supervisor for their Birmingham New Street Station location. In this role, you will support operations, ensure excellent customer service, and lead a motivated team. The ideal candidate will have experience in hospitality or retail, strong communication skills, and the ability to thrive in a fast-paced environment. This position offers competitive pay, full training, and career progression opportunities within a large organization.