Restaurant GM — Lead, Performance & Guest Experience

Area 11 - Marvin Tyson; Manchester; On-site; GBP 150,000 - 200,000; Full time

Job summary

A major fast-food chain in Manchester is seeking a Restaurant General Manager to lead operations and build a high-performing team. You will take ownership of restaurant performance, ensuring a smooth experience for both guests and staff. Key responsibilities include managing KPIs, training your team, and maintaining operational efficiency. Ideal candidates should have team leadership experience and a passion for delivering exceptional customer service. This role offers a competitive pay rate along with various employee benefits.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

Wellbeing support

Qualifications

• Experience leading teams effectively in a fast-paced environment.
• Ability to handle operational challenges smoothly.
• Strong communication and interpersonal skills.

Responsibilities

• Lead from the front to achieve performance goals.
• Build, train, and motivate your team.
• Manage administrative tasks, including stock and reporting.
• Enhance the guest experience to drive repeat visits.

Skills

Team leadership

Operational efficiency

Performance management

Customer experience

Job description

A major fast-food chain in Manchester is seeking a Restaurant General Manager to lead operations and build a high-performing team. You will take ownership of restaurant performance, ensuring a smooth experience for both guests and staff. Key responsibilities include managing KPIs, training your team, and maintaining operational efficiency. Ideal candidates should have team leadership experience and a passion for delivering exceptional customer service. This role offers a competitive pay rate along with various employee benefits.