Regulatory Services Support Officer

Charnwood Borough Council; Loughborough; On-site; GBP 22,000 - 30,000; Full time

Job summary

A local government council in Loughborough is seeking a Regulatory Services Support Officer to assist the Street Management team. The ideal candidate should have experience in office administration and a focus on providing excellent customer service. Conditions include agile working and generous annual leave. Join us in making a difference in our communities.

Benefits

Generous annual leave

Agile working options

Local Government Pension Scheme

Free parking

Professional development opportunities

Qualifications

• Experience in office administration and customer service environment.

Responsibilities

• Provide continuous support for the Street Management team.
• Deliver excellent service to internal and external customers.
• Support the Environmental Health team.

Skills

Customer focus

Team player

Office administration experience

Job description

Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!

We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.

The Council is recruiting for a Regulatory Services Support Officer (Street Management).

The role is to provide continuous support for the Street Management team to deliver an excellent service to internal and external customers and to provide additional office support for the Environmental Health team.

We are looking for someone who has relevant experience in office administration and a customer service environment.

The benefits of working with us:

• Agile working for many roles
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritise the well‑being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

About the Council

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.

We are proud of our borough, and it is a great place to live, work, visit and invest in. Charnwood boasts breath‑taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

No Agencies please.