Registration Officer | Permanent | 520 Hours Annualised | Registration | Accrington, Lancashire

Lancashire County Council; Broadfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government council in England is looking for a Registration Officer to join their team. This role involves undertaking registration duties for births, deaths, and marriages, while providing excellent customer service and maintaining accurate records. Successful candidates will work flexibly, adapting to service needs, and will enjoy competitive benefits including a generous holiday entitlement and development opportunities.

Benefits

Competitive salary

Local Government Pension Scheme

26 days annual leave

Staff discount scheme

Career development opportunities

Qualifications

• Confident using digital resources.
• Committed to effective team working.
• Ability to work accurately without close supervision.

Responsibilities

• Undertake duties related to the registration of births, deaths, and stillbirths.
• Attest routine notices of marriage and civil partnerships.
• Support the delivery of a high-quality Registration Service.
• Work as a member of the Registration team.

Skills

Excellent customer service

Digital resource proficiency

Teamwork

Attention to detail

Job description

Overview

Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!

Responsibilities

• Undertaking duties attached to the registration of Births, Deaths and Still births
• Attest routine notices of marriage and civil partnerships
• Support the delivery of a high-quality Registration Service
• Work as a member of the Registration team

About the Service

The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.

We Are Looking For

Someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision.

Benefits

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case‑by‑case basis).
• Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
• Fantastic development and career opportunities.

Contracts and Work Patterns

These roles are annualised contracts, meaning you will work your hours over the year (e.g., 416 or 520 etc.), but the hours you work each week will vary depending on demand. The annual salary will be pro‑rated. Work patterns are agreed in advance in accordance with the needs of the service but there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability 2 months in advance so that the rota of our ceremony programme can be put together and you can see when you will be working. We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.

More Information

Details about the registration service can be found here: Births, marriages, civil partnerships and deaths – Lancashire County Council