Registered Service Manager - Liverpool

RGH-Global Limited; Liverpool; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading social care provider in Liverpool is seeking a Registered Service Manager to oversee multiple Supported Living Services. This role involves leading a dedicated team, managing budgets, and ensuring compliance with CQC regulations. Candidates should have NVQ Level 5 in Health & Social Care Management and proven experience in the field. The position offers competitive salary and benefits including enhanced sick pay, training, and a pension scheme. Apply today to make a real difference in people's lives.

Benefits

Enhanced company sick and maternity/paternity pay

Two wellbeing days per year

Access to retail discounts

Free occupational health services

Fully funded training

Generous annual leave allowance

Workplace pension scheme

Qualifications

• Proven experience managing Supported Living Services registered for personal care.
• Strong understanding of CQC Key Lines of Enquiry (KLOE) and regulatory frameworks.
• Flexibility to work evenings, weekends, and on-call as required.

Responsibilities

• Take responsibility for 6 Supported Living Services.
• Lead and develop a team to provide outstanding care.
• Ensure compliance with CQC regulations and safeguarding standards.

Skills

Leadership

Communication

Budget management

Regulatory compliance

Team development

Education

NVQ Level 5 in Health & Social Care Management

Job description

Registered Service Manager Supported Living Services

Location: Liverpool (Toxthons base, services within 15 mins drive)
Salary: £34,431.79 + £250 Registered Manager payment
Hours: 37.5 per week
Contract: Permanent

Are you an experienced leader in social care looking for your next challenge? We are recruiting for a Registered Service Manager to oversee multiple Supported Living Services in Liverpool. This is a fantastic opportunity to join a well-established organisation dedicated to delivering exceptional, person‑centred care for individuals with physical and learning disabilities.

About the Role

As the Registered Service Manager, you will:

• Take responsibility for 6 Supported Living Services (mix of single‑person and small group homes).
• Lead and develop your team, ensuring they are motivated and equipped to provide outstanding care.
• Oversee recruitment, supervision, and performance management.
• Manage budgets and financial processes effectively.
• Ensure compliance with all CQC regulations and safeguarding standards.
• Build strong relationships with local authorities, health providers, and community partners.

You will work closely with a Locality Manager and collaborate with another Registered Manager in the area. The structure includes 3 Team Managers, each overseeing two services with dedicated support staff.

What Were Looking For

• NVQ Level 5 in Health & Social Care Management (or equivalent).
• Proven experience managing Supported Living Services registered for personal care.
• Strong understanding of CQC Key Lines of Enquiry (KLOE) and regulatory frameworks.
• Experience in budget management and financial accountability.
• Excellent leadership, communication, and IT skills.
• Flexibility to work evenings, weekends, and on‑call as required.

Benefits

• Enhanced company sick and maternity/paternity pay.
• Two wellbeing days per year.
• Access to Blue Light Discount Card and other retail discounts.
• Free occupational health, physiotherapy, counselling, and wellbeing services.
• Fully funded training and nationally recognised qualifications.
• Generous annual leave allowance.
• Workplace pension scheme and long‑service awards.

Why Apply?

This is more than a job its a chance to make a real difference in peoples lives. If youre passionate about delivering high‑quality care and driving excellence in social care services, we want to hear from you.

Apply today and take the next step in your career!