Receptionist/Welcome Host

Waylands; Oxford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned motor retail business is seeking a part-time Receptionist/Welcome Host to provide first-class customer service at their dealership in Oxford. The ideal candidate will have excellent communication skills, be well-presented, and be comfortable using Microsoft Office. The role includes greeting customers, managing phone calls, and maintaining showroom cleanliness. This position offers a salary of £12.21 per hour and 31 days of holiday per year.

Benefits

31 days holiday per year

Discounted vehicle parts and servicing

Opportunities for training and career progression

Contributory pensions scheme

Life insurance of 3 x salary

Qualifications

• Must be well presented with a professional manner.
• Capable of working well on a job share basis.
• Comfortable using Microsoft Office and related software.

Responsibilities

• Meet, greet and register customers and visitors.
• Answer phones and transfer to relevant departments.
• Manage post and courier tasks.
• Order supplies for dealership staff.
• Maintain cleanliness of showroom and waiting areas.

Skills

Excellent communication skills

Team player

Presentation skills

Microsoft Office proficiency

Job description

Receptionist/Welcome Host (part time)

Waylands Volvo, Oxford. We are looking for a new customer focused Receptionist/Welcome Host at our Volvo dealership in Cumnor Hill, Oxford.

As the first point of contact for our customers, whether in person or on the telephone, you should take pride in delivering a first-class visitor experience. Our preferred candidate will bring personality and efficiency to the role.

Responsibilities

• Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log
• Post and courier management
• Ordering stationery and supplies for the staff within the dealership
• Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager

About You

• You should be well presented
• You should be a team player and work well on a job share basis
• You must have excellent communication skills and a professional manner
• You should be comfortable using Microsoft Office and related software packages

Salary, Hours And Benefits

• Basic salary: £12.21 per hour
• Hours: 25 hours per week (Mon-Fri 8am-1pm)
• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 3 x salary

Why Waylands?

Waylands are an independent family-owned motor retail business with 15 dealerships, working in partnership with Volvo, Kia, Polestar, Honda, Omada, Jaecoo and MG. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.