Receptionist - Bank

Bupa UK; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in Bournemouth is seeking a Receptionist for bank hours to act as the first point of contact for visitors. Responsibilities include managing enquiries, conducting show-arounds, and assisting with clerical duties. The ideal candidate has prior experience in reception, strong customer service skills, and a friendly demeanor. Benefits include flexible working patterns and various discounts. Join a team dedicated to making a real difference in people's lives.

Benefits

Flexible working patterns

Comprehensive induction

Free meal on every shift

Paid DBS check and uniform

Discounts at gyms and fitness facilities

Qualifications

• Experience as a Receptionist providing excellent customer service.
• Strong communication skills both face to face and over the phone.
• Ability to handle a varied workload with a caring attitude.

Responsibilities

• Act as the first point of contact for all visitors.
• Manage new enquiries and provide support.
• Conduct show-arounds within the care home.
• Assist with clerical duties and maintain paperwork.
• Ensure tasks are completed efficiently.

Skills

Customer service

Organizational skills

Ability to build relationships

Friendly demeanor

Job description

Receptionist (Bank Hours)

Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA

Bank Hours Required

£12.60 per hour

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show‑arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key skills / qualifications needed for this role

You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do – to make a real difference to people’s lives.

Benefits

• Flexible working patterns to fit around you
• Comprehensive induction (fully paid)
• Free meal on every shift
• DBS check and uniform provided and paid for by Bupa
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Full time. Locations: Queensmount