Quality Manager

Optima Care; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading care service provider in the UK is looking for a Quality Manager to oversee quality assurance processes and maintain compliance across services. This full-time remote role involves conducting audits, developing improvement plans, and training staff while promoting best practices within multidisciplinary teams. Candidates should have experience in the health and social care sectors and possess strong leadership and analytical skills. A bachelor's degree in a related field is preferred.

Qualifications

• Understanding of regulatory compliance, quality assurance, and healthcare standards.
• Experience in conducting audits and evaluating service delivery.
• Strong communication, leadership, and collaboration skills.

Responsibilities

• Overseeing and supporting service managers in implementing quality assurance processes.
• Conducting audits and developing quality improvement plans.
• Collaborating with multidisciplinary teams to promote best practices.

Skills

Understanding of regulatory compliance

Conducting audits

Strong communication skills

Leadership skills

Analytical skills

Proficiency in report writing

Education

Bachelor's degree in healthcare management, social care, or a related field

Job description

Company Description

Optima Care provides care home and community-based services for individuals with complex needs linked to learning disabilities, mental health challenges, offending histories, or challenging behavior. Operating across London, and Kent, Optima Care works collaboratively with Health and Social Care commissioners. The organisation is dedicated to delivering person-centered care that promotes independence and improves quality of life for the individuals they support.

Role Description

This is a full-time remote role for a Quality Manager. The Quality Manager will be responsible for overseeing and supporting service managers in implementing quality assurance processes, ensuring compliance with regulatory standards, and maintaining high-quality care across all services. Day-to-day tasks include conducting audits, developing and updating quality improvement plans, providing training and support to staff, and collaborating with multidisciplinary teams to promote best practices. The role also involves analysing feedback and performance data to identify opportunities for continuous improvement.

Qualifications

• Understanding of regulatory compliance, quality assurance, and healthcare standards
• Experience in conducting audits, implementing quality improvement frameworks, and evaluating service delivery
• Strong communication, leadership, and collaboration skills to effectively engage with multidisciplinary teams
• Analytical and decision-making skills to evaluate performance data and develop strategies for improvement
• Proficiency in report writing, developing policies, and providing staff training
• Experience in health and social care sectors is essential
• Bachelor's degree in healthcare management, social care, or a related field is desired