Quality and Development Manager

BALANCE SUPPORT; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A community-focused charity in the UK seeks a Quality and Development Manager to enhance quality standards and drive commercial development. The ideal candidate will leverage their skills to build strong relationships and contribute to the charity's long-term success, with a commitment to training and generous benefits including annual leave and a pension scheme.

Benefits

Generous annual leave allowance

3% employer pension contribution

Access to discount schemes

Employee assistance programme

Bike to work scheme

Qualifications

• Experience in quality management and development.
• Strong interpersonal and relationship-building skills.
• Ability to navigate between quality and financial considerations.

Responsibilities

• Support the growth and development of the charity.
• Ensure quality standards are maintained.
• Foster commercial and income-generating activities.

Skills

Ability to think on your feet

Understanding of quality vs cost resolution

Relationship building

Confidence in mobilizing colleagues

Problem-solving mindset

Job description

Quality and Development Manager

Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.

This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.

About your values and strengths

You are someone who strengths and values will align with the following attributes:

• You can think on your feet and are consistently able to bring ideas to the table
• You understand the tension between quality and cost and how to resolve them
• You are able to build alliances and relationships that have sustainable benefits to the charity and its work
• You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
• You see problems as opportunities and a gateway to new ways of delivering our services and business development

What you can expect from us

A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.

To Apply

Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.

We are an inclusive employer

This charity employs and welcomes applications from backgrounds and communities that are widely representive of the SW London communities in which it works.