Quality and Compliance Manager

Inpost; Harborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Lutterworth is seeking a Quality and Compliance Manager to lead compliance initiatives and ensure high standards. The ideal candidate will have significant experience in compliance management and a passion for continuous improvement. Responsibilities include fostering a customer-first culture and overseeing compliance with health, safety, and ISO standards.

Qualifications

• Proven experience in compliance management including H&S, ISO, and audits.
• Strong organisational skills and detail orientation.
• Legal right to work in the UK.

Responsibilities

• Champion operational excellence and compliance with standards.
• Monitor and report on compliance metrics.
• Foster a customer-first culture in the depot.
• Ensure adherence to Health & Safety and ISO standards.
• Collaborate to implement new compliant processes.
• Provide training and mentorship to staff.

Skills

Attention to detail

Problem-solving

Leadership capabilities

Coaching abilities

Continuous improvement mindset

Job description

Overview

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and changing the delivery universe? We’re looking for a Quality and Compliance Manager to join our Lutterworth team. We are redefining logistics by maintaining high operational standards and driving continuous improvement across depot operations.

Responsibilities

• Lead Quality & Compliance Initiatives - Champion operational excellence by ensuring compliance with all relevant standards and regulations.
• Monitor & Report - Generate and analyse daily, weekly, and monthly reports to identify trends and proactively address non-compliance.
• Promote a Customer-First Culture - Foster a depot environment where customer satisfaction is at the core of everything we do.
• Ensure Full Compliance - Oversee Health & Safety, HR, ISO standards, audits, and environmental compliance.
• Drive Innovation - Collaborate with depot leadership to implement new processes that support business goals and elevate performance.
• Coach & Develop Teams - Provide training and mentorship to ensure staff are equipped to meet and exceed compliance expectations.
• Lead with Purpose - Facilitate and participate in key meetings, ensuring actions are tracked and accountability is maintained.

Qualifications

• Strong attention to detail and organisational skills
• A proactive, problem-solving mindset
• Experience in compliance management (H&S, ISO, audits, etc.)
• Leadership and coaching capabilities
• A passion for quality and continuous improvement
• Legal right to work in the UK

If you’re ready to lead the way in quality and compliance, apply today and take your career to new heights with InPost Distribution.