Product Design Lead

OpenTable; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

OpenTable is seeking a Product Design Lead in London to oversee design for consumer growth. The successful candidate will lead a team, craft impactful user experiences, and collaborate with cross-functional teams. This role supports innovation in hospitality tech, working in a flexible and inclusive environment.

Benefits

25 vacation days plus UK Bank Holidays

One Celebration Day annually

Private health, dental, and life insurances

Employee Assistance Program (EAP)

Pension scheme

Gym discounts

Bike2Work scheme

Season ticket loans

Reimbursable eye tests and GBP 100 contribution towards VDU glasses

Perkbox and Booking.com discounts

Qualifications

• Experience working in global, product-led environments.
• Portfolio showcasing problem-solving and design skills.
• Ability to manage and mentor fellow designers.

Responsibilities

• Lead product design on the consumer growth team.
• Build user experiences that delight customers and drive business.
• Manage a small product design team, mentoring and growing designers.

Skills

User Experience Design

Product Strategy

Team Collaboration

Design Process Management

Problem Solving

Communication Skills

Job description

Product Design Lead

London: (Hybrid in-office 2 days per week)

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands, including Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined.

Hospitality is about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, with benefits, flexibility, and support to help you succeed.

In this role, you will:

Lead product design on our consumer growth team & work closely with a global team of product managers, designers, engineers, and data scientists to define strategy and shape the future of OpenTable’s customer experience. You will build impactful user experiences that delight customers and drive our business forward, balancing the needs of diners, restaurants, and the business.

You will collaborate with other designers across the full range of product design work—from research to high-fidelity designs. Your days may include sketching ideas, launching experiments as A/B tests, conducting customer interviews, or running team workshops. You will also be part of our UX leadership team and manage a small product design team, mentoring and growing fellow designers.

Learn more about how we work at opentable.design.

Please apply if:

You prioritize people in your work—you’re motivated by crafting impactful product strategies and user experiences, and supporting your team’s growth. You care deeply about your team and their success!

You also:

• Translate complex workflows into elegant, accessible user experiences
• Navigate all stages of the design process, from research to testing prototypes, delivering visual designs, and collaborating with product managers and engineers
• Value continuous improvement through reflection
• Seek and incorporate feedback, stay curious about design trends and methodologies
• Approach problems creatively, thrive on challenges, and can lead projects independently while being open to feedback
• Foster collaboration across teams and operate as a strong teammate
• Contribute to group discussions, facilitate sessions, and influence decisions
• Utilize a diverse toolkit to advance work effectively
• Showcase a portfolio demonstrating problem-solving, visual, and interaction design skills across web and mobile platforms
• Have experience working on global, product-led environments across iOS, Android, and responsive web
• Have managed or mentored designers successfully
• Possess excellent communication and storytelling skills

Even if you don’t meet all requirements, we’d love to hear from you.

Benefits

• 25 vacation days per year plus UK Bank Holidays
• One Celebration Day annually
• Private health, dental, and life insurances
• Employee Assistance Program (EAP)
• Pension scheme
• Gym discounts
• Bike2Work scheme
• Season ticket loans
• Reimbursable eye tests and GBP 100 contribution towards VDU glasses
• Perkbox and Booking.com discounts

Diversity, Equity, and Inclusion

OpenTable strives to be a workplace reflecting diverse communities and a culture of inclusion. We value different backgrounds, experiences, perspectives, and ideas, which drive innovation and enhance user and partner experiences. Representation matters.

We provide reasonable accommodations for individuals with disabilities during the application and employment process. Please contact us to request accommodations.

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