Planner

ionic Recruitment; Sefton; On-site; GBP 33,000 - 37,000; Full time

Job summary

A drainage company in Southport is seeking a Planner / Office Administrator to ensure smooth scheduling of work, accurate reporting, and communication. The ideal candidate will have experience in the drainage industry, strong organizational skills, and excellent communication abilities. This is a permanent full-time role with a competitive salary of £33,000 - £37,000 per annum, depending on experience.

Benefits

Competitive salary

Immediate start available

Training and support

Friendly working environment

Qualifications

• Experience in the drainage industry is essential.
• Ability to interpret CCTV drainage footage.
• Experience in planning and scheduling engineers.

Responsibilities

• Schedule and book engineers for repairs and maintenance jobs.
• Review and interpret CCTV drainage footage.
• Manage incoming calls and emails providing customer service.
• Update client and contractor portals.
• Produce invoices and manage general administration.

Skills

Experience in the drainage industry

Ability to review and interpret CCTV drainage footage

Strong organisational skills

Confident with IT systems

Excellent communication and telephone manner

Ability to work independently and as part of a team

Job description

Overview

Planner / Office Administrator - Drainage Industry  |  Location: Southport |  Salary: £33,000 - 37,000 per annum DOE |  Employment Type: Permanent, Full-time

We are recruiting for an experienced Planner / Office Administrator to join a busy drainage company based in Southport. This role is key to ensuring the smooth scheduling of works, accurate reporting, and effective communication between engineers, clients, and suppliers.

Responsibilities

• Schedule and book engineers for repairs and maintenance jobs.
• Review and interpret CCTV drainage footage to support accurate reporting.
• Manage incoming calls and emails, providing excellent customer service.
• Update and maintain client and contractor portals.
• Produce and follow up on invoices.
• General administration to support the office and management team.

Skills & Experience

• Experience in the drainage industry (essential).
• Ability to review and interpret CCTV drainage footage.
• Strong organisational skills with experience in planning/scheduling engineers.
• Confident with IT systems, reporting software, and invoicing platforms.
• Excellent communication and telephone manner.
• Ability to work both independently and as part of a team.

What We Offer

• Competitive salary of £37,000 (permanent role).
• Immediate start available.
• Training and support where needed.
• Friendly and supportive working environment.

If you have experience in the drainage industry and are confident managing schedules, reports, and client communications, we'd like to hear from you. Apply today to start your new role as soon as possible.

GDPR Consent:
By applying for this role, you consent to the processing of your personal data in relation to your application, in accordance with GDPR. Your information will be used solely for recruitment purposes and will not be shared with third parties without your consent.