People Manager & Practice operations

NHS; Woking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Woking is seeking a warm, organized Practice Operations & People Manager. This middle-management role merges HR support with daily operations, ensuring a smooth workflow in the GP practice. Responsibilities include recruitment, onboarding, and providing administrative support to the COO and GP partners. Candidates should demonstrate strong organizational skills and experience in primary care or the NHS. A rewarding opportunity to enhance staff experience and patient care awaits.

Qualifications

• Strong organisational and communication skills required.
• Experience in primary care or the NHS is beneficial.
• Professional, approachable and able to manage confidential matters.

Responsibilities

• Support HR processes including recruitment and onboarding.
• Provide day-to-day HR advice and support to managers.
• Support the smooth running of practice and office operations.

Skills

Strong organisational and communication skills

Problem-solving

Ability to manage change

Team player

Professional and approachable demeanor

Education

CIPD qualification or equivalent HR experience

Experience in HR, healthcare administration, practice management or similar role

Tools

EMIS

Job description

We are looking for a warm, organised and people-focused Practice Operations & People Manager to support the smooth running of our GP practice. This middle‑management role combines HR support, day-to-day practice operations and high‑level administrative support, working closely with the COO, GP partners and practice teams.

Main duties of the job

Key Responsibilities

• Support HR processes including recruitment, onboarding, contracts, appraisals, sickness absence and staff wellbeing
• Provide day‑to‑day HR advice and support to managers and partners
• Support the smooth running of practice and office operations
• Help coordinate rotas, leave and administrative workflows
• Maintain HR policies, procedures and governance documentation in line with NHS and CQC requirements
• Provide confidential administrative and organisational support to the COO and GP partners
• Support meetings, correspondence and practice projects
• Support with absences and payroll matters and submissions.

About us

We offer a supportive working environment, a varied and rewarding role, and the opportunity to contribute positively to staff experience and patient care.

Person Specification

Experience

• Strong organisational and communication skills
• Professional, approachable and able to manage confidential matters
• Problem‑solving.
• Ability to manage change.
• Team player
• Experience in primary care or the NHS
• Experience of using EMIS would be beneficial

Qualifications

• Experience in HR, healthcare administration, practice management or a similar role
• CIPD qualification or equivalent HR experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.