Parts Ordering Specialist

BYD Europe; Hounslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in the London area is seeking a Parts Ordering Specialist to analyze stock and demand data, place orders with suppliers, and ensure timely receipt of parts. The ideal candidate should have 2-3 years of experience in a similar role and excellent communication skills. Benefits include competitive remuneration, pension, and 25 days paid holidays. Join us in creating a zero-emission future.

Benefits

Competitive remuneration

Workplace pension

25 days paid holidays

On-site free parking

Commuting allowance

Teambuilding events

Qualifications

• 2-3 years of experience in parts or procurement.
• Experience in managing customer complaints.
• Knowledge of vehicle parts stock control.
• Ability to motivate others.

Responsibilities

• Analyse demand and stock levels to determine order quantities.
• Manage purchase orders with global suppliers.
• Monitor lead times and delivery schedules.
• Provide reports on order status and supplier performance.

Skills

Experience in parts department or procurement

Customer service skills

Vehicle parts stock control

Good interpersonal skills

Ability to work under pressure

Knowledge of Microsoft Office

Understanding of SAP

Chinese language skills

Tools

SAP

WMS

Job description

About the role

We are looking for Parts Ordering Specialist is responsible for analysing stock and demand data, placing accurate orders with suppliers, and ensuring timely receipt of parts into the warehouse. The role ensures consistent availability of parts to support customer and dealer requirements, while maintaining compliance with company processes and KPIs.

Location: Uxbridge, London area (Office-based)

Tasks & Typical duties/responsibilities may include, but are not limited to, the following:

• Analyse demand, stock levels, and usage trends to determine required order quantities.
• Review backorders and urgent requirements to prioritise ordering.
• Support stock planning in line with A/B/C/D part categorisation and months-of-cover policies.
• Raise and manage purchase orders with UK, EU, and global suppliers.
• Monitor lead times, delivery schedules, and order status.
• Ensure all orders are accurately recorded in the DMS/SAP/WMS systems.
• Confirm receipt of goods in the SAP against purchase orders.
• Investigate and resolve discrepancies in quantity, pricing, or documentation.
• Liaise with warehouse and logistics partners to ensure smooth inbound flow.
• Provide regular reports on order status, fulfilment, and supplier performance.
• Maintain accurate backorder ETA reporting in the BYD system, ensuring timely updates to reflect supplier and logistics changes.
• Ensure data accuracy for invoices and financial reconciliation.
• Support continuous improvement initiatives to streamline ordering processes.

Skills and requirements:

• 2-3 year experience of working within a parts department or as a procurement specialist or in a similar position (purchasing, order processing, procurement);
• Experience of dealing with customers and handling complaints;
• Previous vehicle parts stock control experience;
• Good telephone answering/interpersonal skills;
• Ability to work under pressure, prioritise duties and motivate others;
• Excellent knowledge of Microsoft office, understanding of SAP and WMS (warehouse management system) is a plus;
• Chinese speaking is beneficial;
• Has right-to-work in the UK.

We offer:

• Performance and experience-based competitive remuneration;
• Scottish Widow workplace pension;
• 25 days paid holidays + public holidays;
• On-site free parking;
• Commuting allowance;
• Department & company-wide teambuilding events;
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create a positive impact by joining a diverse and dynamic team