Optimisation Consultant

AXA UK plc; Royal Tunbridge Wells; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading health insurance provider is seeking an Optimisation Consultant to enhance their digital portfolio. This role involves aligning optimisation strategies with business goals, developing innovative solutions, and applying agile methodologies to streamline processes. The ideal candidate will have relevant process improvement certifications, experience in health insurance, and strong project management skills. A competitive salary of up to £65,000 plus benefits is offered.

Benefits

Competitive annual salary

Annual performance-based bonus

Contributory pension scheme

Life assurance

Private medical cover

28 days annual leave plus bank holidays

Well-being services and resources

Qualifications

• Relevant certifications in process improvement such as Lean Six Sigma.
• Experience in lean methodologies and digital transformation in health insurance.
• Ability to conduct data analytics to provide insights.

Responsibilities

• Align optimisation strategies with strategic goals.
• Develop long‑term optimisation strategies for innovation.
• Guide interventions to identify areas for improvement.

Skills

Process improvement certifications

Process mapping

Agile methodologies

Data analytics

Project management

Leadership

Tools

Scrum

Kanban

RPA tools

Job description

Overview

We’re looking for an innovative, collaborative and driven Optimisation Consultant to join AXA Health. In this role you will lead continuous improvement activity within our digital product portfolio, harnessing digital capabilities—including automation, RPA and agile methodologies—to streamline processes, enhance compliance and deliver superior value across the health insurance domain.

Responsibilities

• Align optimisation strategies with strategic goals and collaborate with senior management.
• Develop long‑term optimisation strategies driving innovation and business advantages.
• Partner with business functions to identify opportunities, implement enhancements, and ensure effective resource utilisation.
• Guide interventions to identify areas for improvement across business functions.
• Analyse and redesign existing processes to increase productivity and enhance performance.
• Utilise data analytics to identify trends and provide actionable insights for informed actions.
• Establish key performance indicators to measure the success of optimisation efforts.
• Oversee change management efforts to ensure successful adoption of process improvements and optimisation initiatives.

Qualifications

• Relevant certifications in process improvement (e.g. Lean Six Sigma).
• Experience in process mapping, lean methodologies, and digital transformation in health insurance or financial services.
• Proficiency in applying agile, RPA, intelligent automation, and system thinking to enhance operations.
• Strong project management skills, with experience managing multiple technology‑enabled and agile projects.
• Familiarity with agile frameworks such as Scrum or Kanban and related project management tools.
• Ability to create and deliver impactful presentations for executive audiences on transformation initiatives.
• In‑depth knowledge of health insurance regulations, compliance, and operational challenges.
• Leadership or mentoring experience in process improvement or project teams.

Benefits

• Competitive annual salary of up to £65,000, dependent on experience.
• Annual company‑and‑performance‑based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life assurance (up to 10× annual salary).
• Private medical cover.
• 28 days annual leave plus bank holidays.
• Well‑being services and resources.

AXA UK is an Equal Opportunities Employer and a Disability Confident Leader. We actively encourage applications from diverse backgrounds and individuals with disabilities. This is a role that requires eligibility and authorisation to work in the United Kingdom.