Operations Executive

Travel Trade Recruitment Limited; London; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A specialist travel company in London seeks an organised and enthusiastic individual for an operational role. Responsibilities include providing post-sales support, organising transfers, and managing client invoices. A background in travel or tourism is preferred, with a focus on exceptional customer service. The role offers a competitive salary of £33,000-£35,000 and hybrid working arrangements.

Benefits

Competitive salary

Hybrid working

Modern offices in Central London

Fantastic benefits

Growth within the company

Qualifications

• Previous administration experience in the travel sector is a bonus.
• Must have high attention to detail with accurate grammar and numerical skills.
• Ability to prioritise workload and show a high level of urgency.

Responsibilities

• Provide full post-sales support to the sales team.
• Organise airport transfers and hotel rooming lists.
• Manage customer invoices and final instructions for clients.

Skills

Organised

Proactive

Attention to detail

Passion for travel

Flexibility

Education

Travel and Tourism background or degree

Tools

Microsoft Excel

Job description

Overview

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU!!!

We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.

They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime.

Responsibilities

• Providing full post-sales support to the sales team
• Organising airport transfers
• Organise hotel rooming lists and invoices
• Ticket seating allocation and issuing
• Manage the final instructions for clients
• Customer invoices
• Ad hoc travel administration duties as required

Qualifications / Skills

• Travel and Tourism background or degree
• Operational experience
• Must be organised, proactive and flexible
• Passion for Travel (essential)
• Passion for Africa (desirable)
• Must have high attention to detail showing accurate grammar and numerical skills
• Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required)
• Previous administration experience gained within the travel sector a bonus
• Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays
• Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach
• Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude
• A willingness to learn, and grow with the company

The package

• Competitive salary : £33,000-£35,000 (negotiable dependant on experience)
• Monday - Friday Hybrid working 2/3 days in office
• Modern offices based in Central London
• Fantastic benefits
• Growth within the company