Operations Co-Ordinator

Pertemps London; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established plumbing and heating company in Cambridgeshire is seeking an Operations Co-Ordinator to ensure the smooth running of daily operations. This role involves managing engineers' schedules, handling customer inquiries, and performing general office duties. The ideal candidate will have excellent communication skills, be able to manage a high volume of work, and possess strong IT skills. The company offers a pension scheme, staff training, and 23 days of holiday plus bank holidays.

Benefits

Pension scheme

Staff socials to celebrate successes

Ongoing staff training and development

23 days of holiday plus bank holidays

Opportunities for overtime pay

Qualifications

• Experience in an operational role.
• Background in customer service.
• Ability to learn new systems quickly.

Responsibilities

• Manage engineers' workloads and diaries.
• Generate invoices and quotes based on site visits.
• Create reports to monitor job progress.
• Handle customer inquiries and scheduling work.
• Perform general office duties.

Skills

Strong written and spoken English skills

Ability to efficiently manage a high volume of work

Great communication skills

Excellent teamwork and relationship-building abilities

Confident telephone manner

Strong IT skills

Job description

Operations Co‑Ordinator

Are you experienced in an operational role? Do you have a background in customer service? Are you looking for a dynamic position with fantastic benefits in a family‑owned business? If so, this could be the perfect opportunity for you!

A well‑established plumbing, electrical, and heating company is seeking an Operations Co‑Ordinator to join their team. This is a varied role where you will play a key part in ensuring the smooth running of daily operations. You'll work closely with engineers, manage workloads and diaries, serve as the first point of contact for customers, and schedule works efficiently.

Key Responsibilities:

• Managing engineers' workloads and diaries
• Generating invoices and quotes based on site visits
• Creating reports to monitor job progress
• Handling customer inquiries and scheduling work
• Performing general office duties

What We're Looking For:

• Strong written and spoken English skills
• Ability to efficiently manage a high volume of work
• Great communication skills for liaising with customers and suppliers
• Excellent teamwork and relationship‑building abilities
• Confident telephone manner and ability to interact with senior management
• Strong IT skills with the ability to quickly learn new systems

What's in it for you?

• Pension scheme
• Staff socials to celebrate successes
• Ongoing staff training and development
• 23 days of holiday plus bank holidays
• Opportunities for overtime pay

If you're organised, proactive, and thrive in a fast‑paced environment, we'd love to hear from you! Apply today and take the next step in your career.