Office Administrator

EC Resourcing; Duxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing company in South Cambridge seeks an office administration assistant to support the accounts administration team. Responsibilities include customer interaction, sales order processing, credit control, and CRM management. Candidates must be proficient in English, comfortable with Microsoft Office and CRM systems, and have their own transport. This position is office-based and requires working four days a week, from Monday to Thursday.

Qualifications

• Excellent communication skills in English.
• Proficiency in CRM systems and Microsoft Office.
• Ability to deliver excellent customer service.

Responsibilities

• Liaising with customers, suppliers, and the sales team.
• Administering sales process including invoicing and purchase orders.
• Maintaining customer updates regarding order progress.
• Managing credit control and scoring.
• Supporting with stock take and updating the CRM.

Skills

Clear written and spoken English

Computer literate

Customer service focused

Tools

CRM systems

Microsoft Office

Job description

Overview

Our client, based in South Cambridge, is looking for an office administration assistant to join their growing team. The office administration assistant will report directly to the Accounts and Admin team leader and will be responsible for supporting accounts administration, working as part of a cross functional team. The role is office based, and is 4 days per week (Monday-Thursday) 8.30am-5.00pm.

Responsibilities

• Liaising with customers, suppliers, and the sales team by phone and email
• Sales process administration (receipt of sales orders, invoicing, purchase orders, goods receipting)
• Customer service; ensuring customers are kept informed of their order progress
• Credit control
• Credit scoring
• Supporting with stock take
• Updating the CRM

Qualifications

• Clear written and spoken English
• Computer literate and competent user of CRM systems and Microsoft Office
• Customer service focused

Due to the location, candidates will need to have their own transport to travel to work