Network Consultant

Get Staffed Online Recruitment Limited; Needham Market; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A reputable recruitment agency is seeking a talented Network Consultant to join a fast-growing business. You will provide technical support, conduct network design, and assist clients with enquiries. Strong communication skills and a good understanding of networking are essential. The role offers opportunities for remote, hybrid, or onsite work, along with competitive benefits including 25 days of annual leave and pension contributions.

Benefits

25 Days annual leave + bank holidays

Pension Contributions

Full vendor training provided

Supporting and collaborative team culture

Qualifications

• Experience providing end-user support is mandatory.
• Candidates should be familiar with networking concepts.
• Understanding of wireless networks and their design is essential.

Responsibilities

• Provide pre-sales and post-sales technical support.
• Respond to technical tickets promptly and professionally.
• Assist technical team in maintaining internal systems as needed.
• Conduct wireless network design and surveys.

Skills

Familiarity with helpdesk or CRM software platforms

Good communication and personability

Understanding of networking

Enterprise wireless networks

Dynamic routing protocols OSPF and BGP

Wireless design and implementation

IPv6

Tools

Ekahau

Proxmox

MikroTik

HP Enterprise

Ubiquiti UniFi

Omada by TP-Link

Job description

Overview

Network Consultant

Our client is seeking a talented and driven individual to contribute to their continued growth and success.

Working alongside the technical and sales teams, you will play a vital role in assisting clients with their technical enquiries, from pre-sales technical network design and services to post-sales build and configurations. The provision of these value-added services is what makes them stand out. The role may include some travel to customer sites to provide design, consultancy and wireless surveys, along with industry conferences.

This is an excellent opportunity for someone with a great understanding of wireless and networking and strong communication skills, with a passion for customer support and service.

Responsibilities

• Provide both pre-sales technical support and post-sales technical support.
• Respond promptly and professionally to technical tickets in line with their SLA.
• Documenting work completed for both internal records and for clients.
• Assist the existing technical team with maintaining internal systems as required.
• Wireless network design and surveying.
• Ability to travel to UK-based sites.
• Creation of technical content for social media.
• Vendor and client networking.

Services To Be Delivered

• Network design.
• Wireless design, survey and diagnostic.
• Pre-configuration of Network equipment before dispatch.
• Provide remote break-fix support for network configurations to customers.

Skills Required

• Familiarity with helpdesk or CRM software platforms.
• Previous experience with providing end-user support.
• Good communication and personability.
• Understanding of networking.
• IPv6.
• Enterprise wireless networks.
• Dynamic routing protocols OSPF and BGP.
• Wireless design and implementation.

Desirable Experience

• Wireless design and diagnostic using Ekahau or Hamina.
• Proxmox virtualisation.
• Enterprise Wireless Networks.
• Wireless ISP design.
• MikroTik certification to the engineer level.
• Working knowledge of the following vendors: HP Enterprise; MikroTik; Omada by TP-Link; Ubiquiti UniFi.

Why Join Our Client?

• Be part of a fast-growing business with a strong reputation in the industry.
• Supporting and collaborative team culture.
• 25 Days annual leave + bank holidays.
• Pension Contributions.

Other Details

• Full vendor training provided.
• Work Location: Remote, Hybrid or onsite considered.
• Full and part-time considered.
• Salary on application.

If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk/Technical Support Specialist, our client would love to hear from you.