Mobile Roadside Technician – 4‑Day Week, 40h

Direct Line Group Careers; Godalming; On-site; GBP 37,000 - 44,000; Full time

Job summary

A leading employer in vehicle assistance is seeking a dedicated individual to provide technical support and customer service. This role requires a current driving licence, and experience in vehicle repair is preferred. The company offers a starting salary of £37,000, with OTE up to £44,000 and a range of benefits including a 9% pension and discounts on insurance. Join a supportive team focused on customer satisfaction and work-life balance.

Benefits

9% employer contributed pension

50% off insurance and free breakdown cover

Optional Health and Dental insurance

EV car scheme

Generous holidays

Employee discounts

Qualifications

• To be 21 years or over for insurance purposes.
• A current Category B driving licence is necessary.
• Demonstrate empathy and a desire to always achieve the correct outcome.
• Experience of lone working is desirable.

Responsibilities

• Diagnose problems with vehicles and resolve them to assist customers.
• Utilize a full kit to help customers get back on the road.
• Collaborate with the dispatch team to improve customer claims.

Skills

Empathy

Technical knowledge in vehicle repair

Experience in the Motor Repair industry

Ability to work alone

Utilizing up-to-date repair techniques

Health & Safety compliance

Education

NVQ Level 2 or similar in light vehicle maintenance

Job description

A leading employer in vehicle assistance is seeking a dedicated individual to provide technical support and customer service. This role requires a current driving licence, and experience in vehicle repair is preferred. The company offers a starting salary of £37,000, with OTE up to £44,000 and a range of benefits including a 9% pension and discounts on insurance. Join a supportive team focused on customer satisfaction and work-life balance.