Mental Health Transport Team Leader

Secure Care UK - Bases; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare transport company is seeking a Mental Health Transport Team Leader in Richmond, UK. The role involves leading a dedicated team and ensuring high standards of patient care during transfers. Successful candidates will have strong leadership abilities and a passion for mental health support. Competitive pay and training opportunities are offered.

Benefits

Company Pension & Cycle-to-Work Scheme

Career Progression opportunities

Health Care Cash Plan after probation

Qualifications

• Experience in managing and developing teams in healthcare or transport.
• Minimum 12 months driving experience in a relevant setting preferred.

Responsibilities

• Lead a team providing safe patient transport services.
• Ensure high-quality patient care during transfers.
• Train and mentor new and existing team members.

Skills

Leadership

Communication skills

Empathy

Education

Full UK Manual Driving License

Enhanced DBS Certificate

Job description

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Secure Care UK - Bases

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Yes

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Job Reference:

28b9960bda8c

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Posted:

Expiry Date:

26.09.2025

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Job Description:

Location:Roseberry Park Hospital, Marton Road, Middlesbrough, North Yorkshire, TS4 3AF
Reports To:Deputy Care Operations Manager (DCOM)
Job Type:Full-time
Shift Pattern:12-hour shifts (Day & Night Shifts)
Pay rate:£12.99 p/h for days; £13.99p/h for nights and weekends; Blended rate of: £13.51 p/h. Annual salary starting from £29,595.10

If you’re looking for a rewarding role in Mental Health Care,this is your opportunity!Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments. You’ll support a passionate team while enhancing their skills and ensuring the highest standards of care for patients in transition.

We are seeking experienced, caring, and committedMental Health Transport Team Leadersto help lead and mentor our team. This role is perfect for individuals who thrive in leadership, provide compassionate care, and are dedicated to the personal and professional development of their team.

As a Team Leader, you will lead a close-knit group of professionals in the provision of mental health transport services, ensuring that all patients are treated with dignity, care, and respect.

Secure
Care UK is an equal opportunities employer. We are committed to creating an
inclusive environment for all employees and applicants. We welcome applications
from all sections of the community regardless of age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex, or sexual orientation, in line with the Equality Act
2010.

What You’ll Be Doing

You will be responsible for leading and developing a team providing safe and dignified transport services, including:

• Ensuring high-quality patient careduring transfers, ensuring safety, comfort, and professionalism
• Training and mentoringnew and existing team members
• Maintaining vehicle standardsand ensuring compliance with health & safety regulations
• Supervising and coachingthe team to deliver exceptional care while maintaining a positive team culture
• Collaboratingwith the Deputy Care Operations Manager (DCOM) and other business leaders to implement best practices and new initiatives
• Managing rotasand optimising team productivity while balancing patient care and business goals
• Supporting business developmentthrough building relationships with clients and stakeholders
• Deputising for the DCOMin their absence, ensuring continuity of service

Requirements

• Full UK Manual Driving License(Required)
• Enhanced DBS Certificatewithin the last 3 years (Preferred)
• Experience in managing and developing teamsin a healthcare or transport environment
• Strong communication skills, with the ability to stay calm under pressure and manage difficult situations
• Passionate about patient care, demonstrating empathy and respect in all interactions
• Minimum 12 months driving experiencein a relevant setting preferred
• Ability to act as a role modelfor quality patient care and company values

Who We Are

Secure Care UKwas founded in 2013 in response to the national need for secure and compassionate patient transport services. We specialize in transporting individuals detained under theMental Health Act, offering services in compliance with theRestraint Reduction Network (RRN)standards. We are proud to be the first and only secure transport provider in the UK meeting these high standards.

Celebrating 10 years of service in 2023, our values are built aroundPatient First, Respect, Openness, Unity, and Determination.

What We Offer

Training & Development:

• Full Inductionincluding de-escalation techniques, physical intervention, and First Aid
• Additional Specialist Trainingand NVQ Diplomas
• Career Progressionopportunities andmentorshipto develop your leadership skills
• Company Pension & Cycle-to-Work Scheme
• Refer-a-Friend Bonus
• Health Care Cash Planafter a 6-month probationary period
• Eligibility for Blue Light Card
• Employee Assistance Programmefrom day one
• Full Uniform & Enhanced PPE
• Additional Annual Leaveafter 2 years of service
• Wagestreamfinancial wellbeing platform
• Monthly Care Awardsand driver recognition schemes
• Suggestion Schemewith rewards for implemented ideas

Please Note

Due to the nature of our work,flexibility is essential. Shifts may vary depending on patient needs, and overtime may occasionally be required.

• Enhanced Pay(£1.20 p/h) for work involvingPlace of SafetyandBed Watchactivities

Additionalshift enhancementsof £1.75 p/h may apply for call-ins or extra shifts

If you’re passionate about leading a team and making a positive difference in the lives of others, we’d love to hear from you.Apply todayand start a meaningful career withSecure Care UK.