Loss Prevention Officer

TK MAXX; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading European retailer in Bristol is seeking a Loss Prevention Officer to ensure the safety of customers and assets. The ideal candidate will have strong customer service skills and the ability to resolve conflicts effectively. Comprehensive training and a supportive team environment are provided. Benefits include a competitive salary and a comprehensive package for wellbeing.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Self-motivated and driven to make a difference.

Responsibilities

• Support the goal of keeping customers, associates, and assets safe.
• Be a visible, friendly presence at entrance doors.
• Maintain security of products and deliver effective conflict resolution.

Skills

Customer service

Effective communication

Conflict resolution

Resilience

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us.

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development.

Job Description:

Could you be one of our Loss Prevention Officers? As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role, you will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.

You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required. You will need to demonstrate your ability to remain calm and professional under pressure. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start. We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

As a TJX Europe associate, you'll enjoy such benefits as:

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.