Lettings Manager - Arthur Wheeler Estate Agents

Arthur Wheeler Estate Agents; Shanklin; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local estate agency in Shanklin is looking for an experienced Lettings Manager to oversee their lettings portfolio. You will manage all aspects from valuations to tenant relationships and ensure compliance with lettings regulations. Ideal candidates will have proven experience in residential lettings, strong knowledge of current legislation, and excellent communication skills. The role offers a competitive salary and a supportive team environment.

Benefits

Competitive salary

Close-knit team environment

Job autonomy

Qualifications

• Proven experience in residential lettings, ideally in a senior or managerial role.
• Strong knowledge of current lettings legislation and compliance standards.
• Professional, organised, and confident with excellent communication skills.

Responsibilities

• Manage day-to-day operations of the lettings portfolio.
• Carry out property valuations and secure new lettings instructions.
• Coordinate viewings, tenancy agreements, renewals, and inspections.

Skills

Residential lettings experience

Knowledge of lettings legislation

Excellent communication skills

Organizational skills

Customer service skills

Education

ARLA qualification

Job description

Overview

Experience Required

Arthur Wheeler Estate Agents is a long-established, independent estate agency with a trusted reputation across the Isle of Wight. As a locally focused business, we’re proud to offer a friendly, professional service to our landlords and tenants — and we’re now looking for an experienced Lettings Manager to join our team.

About the Role

As Lettings Manager, you’ll take the lead in managing and growing our lettings portfolio. You’ll oversee the full lettings process from start to finish — from new instructions to compliance, inspections, and tenant relationships. This is a hands-on, varied role where you’ll be trusted to work independently and make a real impact within a supportive local team.

Key Responsibilities

• Manage day-to-day operations of the lettings portfolio
• Carry out property valuations and secure new lettings instructions
• Coordinate viewings, tenancy agreements, renewals, and inspections
• Ensure compliance with lettings legislation and regulations
• Build strong relationships with landlords, tenants, and contractors
• Provide excellent customer service and uphold the agency’s strong local reputation

What We’re Looking For

• Proven experience in residential lettings (ideally in a senior or managerial role)
• Strong knowledge of current lettings legislation and compliance standards
• ARLA qualification (or willingness to work towards it) is an advantage
• Professional, organised, and confident with excellent communication skills
• Full UK driving licence and own transport

What We Offer

• Competitive salary (based on experience)
• Autonomy and responsibility in a key role
• Supportive, close-knit team environment
• The opportunity to work for a respected local business in a beautiful island setting

Interested?

Please send your CV and a short covering letter to [e-mail]. We look forward to hearing from you!