Lettings Administrator

Harte Consulting Ltd; Cleckheaton; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading property management firm in Cleckheaton is seeking a Lettings Administrator to manage tenancy administration and support clients. This role involves providing first-line CRM support, handling enquiries, and ensuring compliance with housing regulations. The ideal candidate should be organised, proactive, and have excellent communication skills. This position includes a competitive salary of £26,000 per annum and offers clear development programs to help enhance your career further. Opportunities for progression and a supportive workplace culture are highlighted.

Benefits

Company pension scheme

Regular company events

Free onsite parking

Career development programme

Qualifications

• Highly organised with excellent time management and multitasking skills.
• Strong written and verbal communication skills.
• Proactive, confident, and able to work on own initiative.
• Professional, personable, and customer-focused.
• Accurate handling of financial records and paperwork.
• Experience in lettings, client accounting, or property compliance is advantageous.

Responsibilities

• Provide first-line CRM and system support.
• Handle enquiries via email and phone, escalating issues.
• Set up new rental properties and process move-ins.
• Organise annual gas checks and monitor compliance.
• Allocate payments and assist with landlord payment runs.
• Chase rent arrears and manage deposit disputes.
• Support administrative tasks including supplies ordering.
• Identify and implement process improvements.

Skills

Organisational skills

Time management

Multitasking

Communication skills

Proactivity

Customer focus

Technological competence

Job description

Harte Recruitment is proud to be partnering with a forward-thinking property company, specialising in residential lettings, client accounting, and Estate Agency support. They are now seeking a proactive and detail-oriented Lettings Administrator to join their team. This is an excellent opportunity for an organised individual who is looking to develop their career, with clear progression routes and a structured programme for growth in responsibility, title, and package.

As a Lettings Administrator, you'll support tenants, landlords, and franchisees by managing tenancy administration, client accounting, compliance, CRM updates, rent payments, and first-line enquiries. The role also offers a clear staff development programme, with structured progression in responsibilities, title, and package. The strong focus on employee growth will be discussed further during the interview process.

The Package:

• £26,000 basic salary per annum
• Monday to Friday 09:00 - 17:00 (37 hours per week)
• Company pension scheme
• Regular company events
• Free onsite parking
• Clear development programme with structured career progression

The Lettings Administrator Role:

• Provide first-line CRM and system support to the extended branch network and tenants
• Handle enquiries via email and phone, escalating issues when required
• Set up new rental properties, process move-ins and move-outs, and manage rent increases
• Organise annual gas checks and monitor compliance requirements (EICRs, EPCs, etc.)
• Allocate payments to tenant accounts and assist with landlord payment runs
• Chase rent arrears and manage tenancy deposit disputes
• Support administrative tasks including supplies ordering and attendance at industry events
• Identify and implement process improvements to enhance service and efficiency

The Person:

• Highly organised with excellent time management and multitasking skills
• Strong written and verbal communication skills
• Proactive, confident, and able to work on own initiative
• Professional, personable, and customer-focused
• Accurate handling of financial records and paperwork
• Technologically competent and quick to learn new systems
• Experience in lettings, client accounting, or property compliance is advantageous, not essential