Letting Negotiator

Home Made; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A dynamic lettings company in London seeks a Letting Negotiator to deliver exceptional service to landlords and tenants. This full-time role involves building strong relationships, conducting property viewings, and ensuring smooth execution of events. Ideal candidates will possess excellent communication and problem-solving skills. The position offers competitive benefits, including generous leave, employee perks, and development opportunities, all within a supportive and inclusive environment.

Benefits

24 days of annual leave plus your birthday off

Employee perks including discounts for stores and cinema

Yearly half-day charity events

Office social events including summer and winter parties

Culture Club events to celebrate special dates

Mental Health Champions and support

Onsite gym access with showers and bike storage

Weekly Friday 5pm happy hour in the office

Career development opportunities through our Learning and Development Programme

Responsibilities

• Build strong relationships with landlords and tenants ensuring smooth execution of all scheduled events.
• Attend property viewings, engage with prospective renters and close deals.
• Provide timely updates to all parties regarding viewings and appointments.
• Identify opportunities to increase successful property viewings and conversions.
• Keep accurate records and regularly update our CRM system.
• Quickly resolve any issues during the viewing and leasing process.

Skills

Exceptional written and verbal communication skills

Strong organisational abilities

Collaborative team player

Excellent attention to detail

Strong decision-making skills

Problem-solving skills

Job description

Looking for a fresh start or a career where you can make a real difference? If you enjoy meeting new people, exploring London and have a passion to help others find a place they can call home, this might be the perfect role for you.

At Home Made we’re rethinking the way renting works. Our team helps people navigate everything from classic London housing to new Build-to-Rent apartment buildings, all while providing a personalised human touch.

You don’t need to come from a property background to thrive here. We’re all about recognising potential and helping you grow. If you’re eager to learn, love connecting with people and are ready to take on something new, we’ll support you every step of the way.

Salary : OTE 50000

Working Hours : This is a full‑time role based on 5 days per week with shifts scheduled within our core operating hours of Monday - Saturday 8:00am - 8:00pm.

Location : Our office in Southwark / Waterloo. The role involves daily travel across London using public transport (no driving licence required).

Home Made is the UK’s fastest‑growing lettings prop‑tech company committed to revolutionising the rental market. By leveraging cutting‑edge technology and a high‑performing team we strive to make renting safer, easier and fairer for everyone. Our culture champions innovation, integrity and diversity.

Role and Responsibilities

As a Letting Negotiator you’ll play a crucial role in delivering outstanding service to our landlords and tenants. Your key responsibilities will include:

Customer Service : Build strong relationships with landlords and tenants ensuring smooth execution of all scheduled events.

Viewings : Attend property viewings engage with prospective renters and close deals to exceed sales targets.

Communication : Provide timely and relevant updates to all parties regarding viewings and appointments.

Proactive Engagement : Identify opportunities to increase successful property viewings and conversions.

Data Management : Keep accurate records and regularly update our CRM system.

Problem Solving : Quickly resolve any issues that arise during the viewing and leasing process.

Skills and Qualifications

• Exceptional written and verbal communication skills
• Strong organisational abilities with effective workload management
• A collaborative team player who thrives in a supportive environment
• Excellent attention to detail
• Strong decision‑making and problem‑solving skills

Benefits

• 24 days of annual leave plus your birthday off
• Employee perks including discounts for stores and cinema
• Yearly half‑day charity events
• Office social events including summer and winter parties
• Culture Club events to celebrate special dates
• Mental Health Champions and support
• Onsite gym access with showers and bike storage
• Weekly Friday 5pm happy hour in the office
• Career development opportunities through our Learning and Development Programme

Commitment to Diversity and Inclusion

Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants, offering equal opportunities for success.

If you need any accommodations due to disability impairment or health condition please contact us at [e-mail].

Employment Type : Full Time

Experience : years