IT Support Engineer – Frontline Tech for Operations

Dirlik Designs; Blyth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading design firm in Blyth is seeking an IT Support Technician to ensure smooth operations of IT systems across multiple sites. The role involves providing first line support, troubleshooting IT issues, and managing IT hardware setups. The ideal candidate will have relevant IT certifications and experience in a similar role. Strong communication skills and a proactive attitude are essential. Join a dynamic team in this exciting opportunity to enhance your IT expertise and support diverse IT environments.

Qualifications

• Previous experience in an IT Support or Technician role.
• IT-related certification or a relevant degree is required.
• Basic scripting knowledge (Powershell, Python) is advantageous.

Responsibilities

• Provide first line IT support across the Group.
• Troubleshoot IT issues and assist with infrastructure.
• Install and configure IT hardware and software.

Skills

Problem solving skills

Excellent customer service

Communication skills

Organizational skills

Education

IT-related certification (CompTIA A+, Microsoft Certified, ITIL foundation)

Relevant degree

Tools

Microsoft 365

Active Directory

Azure

Job description

A leading design firm in Blyth is seeking an IT Support Technician to ensure smooth operations of IT systems across multiple sites. The role involves providing first line support, troubleshooting IT issues, and managing IT hardware setups. The ideal candidate will have relevant IT certifications and experience in a similar role. Strong communication skills and a proactive attitude are essential. Join a dynamic team in this exciting opportunity to enhance your IT expertise and support diverse IT environments.