IT Support Engineer

Twenty Twenty Consulting Ltd; York and North Yorkshire; On-site; GBP 24,000 - 28,000; Full time

Job summary

A consulting firm in the IT sector is seeking an IT Systems Engineer in York to help maintain and update their IT infrastructure. Responsibilities include supporting users, monitoring systems, and assisting with IT projects. The ideal candidate will possess a degree in Computer Science and experience with Windows environments, virtualization, and networking. The role offers a salary between £24,000 and £28,000, alongside benefits like pension and health care.

Benefits

Pension

Health Care

Employee discount scheme

Amazing environment

Qualifications

• Proficient in installing, configuring, and troubleshooting IT systems.
• Experience in IT systems within Windows environments.
• Knowledge of virtualization and network layers.

Responsibilities

• Support IT work programmes and report to IT manager.
• Monitor installed systems and infrastructure.
• Create and manage user accounts.
• Assist with security audits and backups.
• Provide 1st level IT support.

Skills

Installing IT systems

Troubleshooting IT systems

Supporting users

Networking knowledge

Education

BS/MS in Computer Science or related

Tools

VMware

Hyper-V

Job description

Salary £24,000-£28,000 (depending on experience)

Pension, Health Care and employee discount scheme

Amazing environment

My client islooking for an IT Systems Engineer to help build, maintain and update their IT infrastructure, support their staff and deploy and maintain desktop computers. You will be part of a team delivering critical IT systems and services, ensuring availability, performance and security. You must have an aptitude for helping people, IT hardware, operating systems and Microsoft products, and be willing to learn. You will be exposed to production IT servers, and learn how to create, maintain and support the use of those systems.

Responsibilities

• Report to IT manager and support IT work programmes
• Monitoring installed systems and infrastructure
• Checking automated software updates are applied
• Create user accounts for new starters, and remove accounts of leavers
• Purchase, configure and install desktop hardware and software as required for new starters, as required
• Deploy desk phones, mobile phones and troubleshoot users’ telephony problems
• Assist with build, configuration, and test of servers, application software and system management tools
• Assist with security audits, backup procedures and redundancy strategies
• Participate in the design of information and operational support systems
• Provide 1st level IT support for users and assist the IT Managers Service partner helpdesk
• Liaise with vendors and other IT personnel for problem resolution

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• Experience in installing, configuring and troubleshooting IT systems in Windows environments
• Experience with virtualization (e.g., VMware, Hyper-V)
• Experience with IT monitoring systems (e.g. syslog)
• Networking knowledge (e.g. OSI network layers, TCP/IP)