IT Support Engineer

Jas Gujral; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A reputable bank in Central London is seeking an IT Support Engineer with significant experience in 1st and 2nd level support. The ideal candidate will have a robust understanding of Microsoft Windows, Active Directory, and Citrix Systems. This hybrid role requires in-office presence at least 3 days a week, offering a full-time contract initially for 12 months, with a competitive salary ranging from £40K to £50K. Candidates with experience in Market Data and Bloomberg will be favored.

Qualifications

• At least 5 years of hands-on experience in IT Support and Infrastructure.
• Experience with banking environments is preferred.
• Familiarity with Market Data and Bloomberg is a plus.

Responsibilities

• Troubleshoot and resolve Microsoft Windows issues.
• Administer and deploy Active Directory functionalities.
• Maintain and support Citrix XenApps server farm.

Skills

Microsoft Windows troubleshooting

Active Directory administration

Citrix XenApps support

Windows Server 2012/2016 maintenance

VM-Ware virtualisation

Networking design and troubleshooting

PowerShell

VPN Administration

DNS administration

Job description

IT Support Engineer

Our Client is an established bank based in Central London.

They are looking to recruit an IT Support Analyst with at least 5 plus years of 1st and 2nd level hands‑on expertise in IT Support and Infrastructure from a banking environment.

Required Skills

• Microsoft Windows (all versions) – troubleshoot and effectively resolve issues using knowledge bases confidently.
• Active Directory – high level, security groups, administration/deployment, LDAP, ADSI.
• Citrix XenApps – administration, maintenance and support of existing Citrix XenApps server farm.
• Windows Server Environment 2012/2016 – design, deployment, maintenance and support.
• VM‑Ware virtualisation environments.
• Backups – various and ability to use different applications.
• Networking – design, troubleshoot, installation (VLAN, routing, switching, TCP/IP and OSI).
• Router maintenance – wireless configuration, installation and setups.
• PowerShell – competent level (backup/azure/EMC).
• VPN Administration and Deployment.
• DNS – administration of DNS internal and external.
• Experience supporting Market Data and Bloomberg would be a great plus.

Salary & Contract

The salary for this position will be circa £40K - £50K.

This is a hybrid position and you will be required to be in the office at least 3 days a week.

The position will be a 12 month full‑time contract – FTC initially.

How to Apply

Do send your CV to us in Word format along with your salary and availability.