Indonesian/English Speaking Customer Service Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency in the UK is seeking Bilingual Indonesian/English Speaking Customer Service Agents for a temporary ongoing position. This fully remote role involves managing customer relationships, answering inquiries, and collaborating on successful campaigns. Ideal candidates should possess strong bilingual communication skills and an ability to handle data effectively.

Qualifications

• Fluent in both Indonesian and English, with strong communication skills.
• Ability to manage customer inquiries effectively and efficiently.
• Experience in data manipulation and presentation.

Responsibilities

• Manage customer relationships and communicate requirements effectively.
• Respond to emails and calls promptly.
• Collaborate with team members to ensure campaign success.

Skills

Bilingual Indonesian/English

Customer service skills

Data manipulation

Job description

Overview

Bilingual Indonesian/English Speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing

Hours: Full Time

Our client are looking to recruit Bilingual Indonesian/English Speaking Customer Service Agents for their exciting new campaign. This is an ongoing temporary role, working from home, full time.

Responsibilities

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations