Inbound Freight Admin

Crew Clothing Company; London; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A retail clothing firm is seeking an Administrative Assistant to support the Supply Chain Coordinator in London. Responsibilities include managing delivery schedules and liaising with suppliers and freight forwarders. The ideal candidate should possess strong communication skills and proficiency in Microsoft Excel. The role offers hybrid working options and a supportive culture with career development opportunities.

Benefits

Staff Discount (60%)

Pension scheme

Hybrid working (3 days in the office, 2 from home)

Refer a Friend scheme

Training and career development

Supportive and rewarding culture

Qualifications

• Strong communication and interpersonal skills are essential.
• Good Excel skills required for daily tasks.
• Must be organized and work under tight deadlines.
• Previous administrative experience needed.

Responsibilities

• Manage freight forwarders and track supply chain.
• Assist in maintaining the delivery schedule.
• Monitor any risks or delays in deliveries.
• Liaise with senior management for logistical performance.
• Check and research delivery paperwork for discrepancies.

Skills

Strong levels of communication and interpersonal skills

Good Microsoft Excel skills

Excellent organisational skills

Capable of working to tight deadlines

Ability to prioritise and work well under pressure

Dedicated and responsible approach to job role

Ability to work both independently and within a small team

Previous experience of working within a similar administrative role

High degree of accuracy and attention to detail

Job description

Overview

Purpose of the role: To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.

Responsibilities

• Supply Chain Tracking
  • Daily interaction and management of freight forwarder ensuring continued focus on priorities
  • Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates
  • Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)
  • Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays
• Shipment Bookings
  • Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse
  • Chase suppliers for bookings
  • Work with freight forwarder to address booking queries
  • Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review
  • Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges
  • Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse
• Delivery
  • Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks
  • Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible
  • Research and document slipped deliveries and inform Head office departments
  • Check delivery paperwork, investigate and report on discrepancies
  • Understand Customs requirements for import and duty payment
• General
  • Work very closely with senior management to ensure excellent logistical performance
  • Support Logistics team when required, covering holidays
  • Be influential in updating procedures within the team and suppliers
  • Support with loading and unloading vehicles from the HO warehouse when necessary

Skills and Experience

• Essential:
  • Strong levels of communication and interpersonal skills
  • Good Microsoft Excel skills
  • Excellent organisational skills
  • Capable of working to tight deadlines
  • Ability to prioritise and work well under pressure
  • Dedicated and responsible approach to job role
  • Ability to work both independently and within a small team
  • Previous experience of working within a similar administrative role
  • High degree of accuracy and attention to detail
• Desirable:
  • Experience within import/logistics
  • Strong understanding of retail environment
  • An understanding of the principles of freight forwarding and critical path

What we can offer you

• Staff Discount (60%)
• Pension scheme
• Hybrid working (3 days in the office, 2 from home)
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture