Hybrid IT Infrastructure Support Analyst - Banking (12m FTC)

Jas Gujral; Greater London; Hybrid; GBP 35,000; Full time

Job summary

A leading financial services company in Central London is seeking an IT Infrastructure Support Analyst with at least 5 years of experience, especially in banking. The role involves supporting IT infrastructure, troubleshooting, and user account management, with a focus on Windows and Office365. This 12-month FTC position offers a salary of around £35K and requires hybrid work, with at least 3 days in the office.

Qualifications

• At least 5 years of hands-on experience within IT Infrastructure, preferably in banking.
• Familiarity with core banking systems or financial applications.
• Experience with laptop imaging (WIM USB, MDT, SCCM, Intune, AutoPilot).

Responsibilities

• Support and maintain the IT infrastructure for the Branch.
• Provide first/second level support for hardware, software, and network-related issues.
• Assist in the response to service outages and other IT-related problems.

Skills

Troubleshooting experience with Windows

Knowledge of Office365

Experience with banking applications

Networking Fundamentals (DNS, DHCP, TCP/IP, LAN/WAN)

Understanding of cybersecurity measures

Excellent troubleshooting and problem-solving skills

Tools

Active Directory

Microsoft 365

SharePoint

OneDrive

MDT

SCCM

Job description

A leading financial services company in Central London is seeking an IT Infrastructure Support Analyst with at least 5 years of experience, especially in banking. The role involves supporting IT infrastructure, troubleshooting, and user account management, with a focus on Windows and Office365. This 12-month FTC position offers a salary of around £35K and requires hybrid work, with at least 3 days in the office.