Housing Administrator

Eden Brown; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing organisation is seeking a Housing Administrator to start ASAP. In this temporary role, you will provide essential administrative support, manage customer inquiries, and handle documentation for the Home Ownership Support team. The ideal candidate will have experience with invoicing, strong communication skills, and a collaborative approach. Monday and Tuesdays are in the office, with remote work for Wednesday to Friday. The paye rate is £17.07 per hour.

Qualifications

• Experience in processing invoices and raising purchase orders.
• Excellent verbal and written communication skills.
• Good problem solving skills.
• Ability to work as part of a team.

Responsibilities

• Provide essential administrative support to the Home Ownership Support team.
• Create and amend customer rent accounts.
• Process invoices and raise purchase orders accurately.
• Draft sales paperwork efficiently.
• Handle customer enquiries with professionalism.

Skills

Processing invoices

Verbal communication

Problem solving

Team collaboration

Customer service

Job description

Overview

A leading housing organisation is looking for a Housing Administrator to start ASAP. As the team administrator, you will play a crucial role in delivering a highly customer-focused, effective, and efficient administration service to our Home Ownership Support team who handle resale, staircasing, RTA/RTB and lease extension services.

Responsibilities

Your responsibilities will include:

• Providing essential administrative and operational support to enhance the efficiency and effectiveness of the team, working closely with them to support them with their workload.
• Creating and amending customer rent accounts following the completion of sales or transactions, accurately and efficiently.
• Maintaining a high level of accuracy in processing invoices and raising purchase orders, contributing to effective financial management within the teams.
• Collating, preparing and drafting sales paperwork efficiently and accurately including memorandum of sales.
• Drafting property listings on an online platform.
• Instructing valuations from suppliers.
• Handling a high volume of customer enquiries internal and external with professionalism, providing accurate information and assistance to enhance customer satisfaction.
• Assisting with low level sales progression tasks.
• Maintaining document storage and other essential documentation, ensuring easy accessibility and organisation.

Qualifications

The manager is looking for someone who has experience in the following:

• Proficiency in processing invoices, raising purchase orders.
• Excellent verbal and written communication skills, with the ability to adapt communication styles for different audiences.
• Good problem solving skills, addressing issues promptly and effectively.
• Ability to work as part of a team, being a flexible and cooperative team player, and interacting effectively with colleagues. Understanding of leasehold and/or property sales environments ideal.

Compensation & Benefits

Paye rate is 17.07 per hour, paid on a weekly basis.

Monday and Tuesdays in the office, Wednesday to Friday working from home.

The role is for 3 months, potential temp to perm for the right candidate.

How to Apply

If you are immediately available then please send your most recent CV to (url removed).

Equal Opportunity Statement

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.