Healthcare Assistant | Cambridgeshire Community Services NHS Trust

Cambridgeshire Community Services NHS Tr; Dunstable; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider is seeking a dedicated healthcare worker to join their interdisciplinary team in Dunstable. This role involves providing support for patients attending an integrated contraception and sexual health service. Responsibilities include assisting with examinations, conducting phlebotomy, and engaging in outreach health promotion. Candidates should have excellent communication skills and a commitment to maintaining confidentiality and patient dignity. Flexible hours and the requirement to work at multiple sites are essential aspects of the role.

Qualifications

• Experience in a busy healthcare environment is preferred.
• Ability to work in a multi-disciplinary team and support health promotion.
• Understanding of confidentiality and dignity in patient care.

Responsibilities

• Provide information and support to patients attending the department.
• Assist healthcare professionals with intimate examinations and procedures.
• Conduct phlebotomy for patients as needed.
• Participate in health promotion events and outreach.
• Maintain confidentiality and dignity of all patients.

Skills

Good time management skills

Excellent written and verbal communication abilities

Ability to maintain a safe and healthy environment

Commitment to workforce diversity

Flexibility and adaptability

Education

Care Certificate

Job description

Overview

An exciting opportunity has arisen to join the team within iCaSH Bedfordshire working at Grove View in Dunstable. You will be working within our multi-disciplinary team including clinical and Outreach and the rotational Saturday at Kings Brook.

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of Cambridgeshire Community Services (CCS). This may include supporting patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

Hours: 22.5 hours per week (Monday 12-8pm, Wednesday 10-6pm and Thursday 8-4pm). Role is based at the Grove View site but will work a Saturday on a rotational basis at Kings Brook site. Training will take place at Grove View and Kings Brook. You must be able to get to both sites.

Application window: If a high number of applications are received we reserve the right to close this vacancy at any point after 7 October 2025.

Responsibilities

• Provide information to patients attending the department and those diagnosed with an STI/HIV or who require contraception advice, risk reduction advice and condom demonstration.
• Following training, act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and/or sexual health screening on patients.
• Following training, provide a phlebotomy service for patients attending the services.
• Participate in outreach and support health promotion events when requested.
• Undertake non-clinical duties in support of the admin team (e.g., call taking and reception cover including 0300 number answering, registering patients and booking, supporting data collection and general administration).
• Read and interpret microscopy slides as directed by clinicians and document and communicate findings (if required by the clinical service).
• Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
• welcome patients and obtain relevant personal and clinical details as appropriate while treating all information as confidential.
• Demonstrate non-judgemental approach to all client groups regardless of age/ethnicity/religion.
• To participate in outreach and support health promotion events when requested.
• Maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.

Requirements and qualifications

• Good time management skills and the ability to thrive in a busy environment.
• Excellent written and verbal communication abilities.
• Awareness of responsibilities to maintain a safe and healthy environment for patients, visitors, and staff.
• Commitment to CCS NHS Trust Workforce Diversity and Inclusion policy and adherence to all Trust policies and procedures.
• Be flexible and adaptable to respond to other duties as required and changes within the Trust.
• Hold the Care Certificate and deliver associated standards of care or undertake training at earliest opportunity.

About the employer

Rated ‘Outstanding’ by the Care Quality Commission, we provide high quality innovative services across the east of England that enable people to receive care closer to home and live healthier lives. Our staff are highly regarded in the National Staff Survey.

Other information

This advert closes on Tuesday 14 Oct 2025.