Healthcare Administrator

DoctorPA Secure LTD; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare service provider in the United Kingdom is seeking an administrator to support the healthcare department at Oakhill STC. The role includes scheduling patient appointments, processing referrals, maintaining records in S1, and providing general administrative support. Ideal candidates will have experience in the healthcare sector, strong communication skills, and the ability to multitask effectively. Training will be provided for the S1 system, making this an excellent opportunity for those looking to grow in a supportive environment.

Qualifications

• Experience in the healthcare industry.
• Well-organized and methodical approach to work.
• Ability to communicate in a professional and friendly manner.
• Capability to multitask and prioritize tasks as needed.
• Good IT skills with training available.

Responsibilities

• Make patient appointments and ensure clinic lists are correct.
• Process referrals and follow up with local hospitals.
• Update S1 patient records and databases.
• Arrange meetings, prepare documents, and take minutes.
• Provide administrative support to healthcare leaders.

Skills

Healthcare industry experience

Good communication

Multitasking skills

Time management skills

Tools

Systm1

Job description

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field.

Join a new service at Campsfield House focused on providing a high quality service to the residents. As an administrator, you will be providing a range of administrative support to the healthcare department.

The duties will vary depending on the needs of the department with the day’s priorities agreed with the Head of Healthcare and Senior Clinical Lead. This may be processing patient referrals, making appointments, answering the phone, updating our clinical system (Systm1), preparing for or taking notes at a meeting, ordering supplies, filing, photocopying, the list goes on!

Main duties of the job

• Make patient appointments ensuring the clinic list is correct and the patient is advised of their appointment.
• Process referrals to local hospitals or services and follow up to ensure the referral has been received and is being processed.
• Update S1 patient records (e.g., scan documents to the correct record and ensure they are appropriately coded – training provided).
• Update and maintain databases (optician, dentist, and admissions).
• Arrange meetings – invite attendees, type up the agenda and prepare any documents, take minutes and actions (with training).
• Provide day‑to‑day administrative support to the head of healthcare and senior clinical lead as required (e.g., photocopying, booking rooms).
• Archive, send and receive written notes where necessary.
• Make up books for nursing staff (e.g., shift planner, tick sheets).
• Place orders with suppliers to ensure stock levels are adequately maintained.
• Answer the phone politely and friendly, ensuring any messages or agreed actions are completed.
• Support visitors and contractors – book gate passes where required, and efficiently collect and escort them to the healthcare department from/to reception and other departments within the site, as required.

About us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive.
• Assurance that care is evidence‑based & demonstrates high quality outcomes for our patients.
• Respectful of peoples cultural and religious beliefs.
• Equitable care that is in line with the community services.

Person Specification

Experience

• Healthcare industry experience.
• Well organised and methodical approach to work.
• Good communication which is both professional and friendly.
• Able to get on with tasks but know when to ask for help.
• Can multitask and prioritise as needed.
• Good IT skills (S1 training will be provided).
• Excellent time management skills with ability to meet deadlines.
• Track record of delivering consistently accurate and high‑quality work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.