Head of IT

EA First; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading UK manufacturer is seeking an experienced Head of IT to shape and implement IT and Data strategy to enable growth and transformation. This pivotal role involves leading a talented IT team, managing key supplier relationships, and driving continuous improvement in IT systems. The ideal candidate has 7+ years of IT service delivery experience, strong leadership skills, and technical expertise in Office 365 and Active Directory. This is a permanent, office-based role with a focus on innovation and operational efficiency.

Qualifications

• 7+ years' experience in IT service delivery, with at least 5 years in a senior leadership or strategic role.
• Strong technical understanding of Office 365, Active Directory, and modern enterprise infrastructure.
• Excellent problem-solving and communication skills - able to translate complex technical issues for non-technical audiences.
• A collaborative leadership style with a focus on innovation, efficiency, and value creation.
• ITIL / ITSM knowledge essential; experience with Business Central 365 advantageous.

Responsibilities

• Deliver the IT strategy in line with the business' growth and transformation goals.
• Lead and develop a small but highly capable IT team.
• Oversee key supplier relationships and manage service partners.
• Champion cybersecurity - develop policies and ensure compliance.
• Drive continuous improvement across systems and infrastructure.
• Partner with the business to identify technology-driven solutions.

Skills

IT service delivery

Leadership

Problem-solving

Vendor management

Communication

Cybersecurity policies

Tools

Office 365

Active Directory

Business Central 365

Job description

Are you an experienced IT leader ready to shape strategy, drive innovation, and deliver real impact across a growing organisation? This is an exciting opportunity to join a market-leading UK manufacturer at the forefront of their sector; a trusted brand with nearly four decades of success built on quality, innovation, and exceptional customer service.

As Head of IT, you'll play a pivotal role on the Leadership Team, owning the IT and Data strategy and ensuring technology continues to be a key enabler for growth and transformation across the business. You'll lead a talented in-house team, manage trusted external partners, and work collaboratively with senior stakeholders to deliver scalable, secure, and efficient IT solutions.

• Deliver the IT strategy in line with the business' growth and transformation goals.
• Lead and develop a small but highly capable IT team, covering data analytics, user support, and third-party software.
• Oversee key supplier relationships, including day-to-day management of managed service partners.
• Champion cybersecurity - developing policies, conducting risk assessments, and ensuring compliance with GDPR and data protection standards.
• Drive continuous improvement across systems and infrastructure, ensuring uptime, efficiency, and innovation.
• Partner with the wider business to identify technology-driven solutions to operational challenges.

• 7+ years' experience in IT service delivery, with at least 5 years in a senior leadership or strategic role.
• Strong technical understanding of Office 365, Active Directory, and modern enterprise infrastructure.
• Demonstrated experience managing vendors and external partners.
• Excellent problem-solving and communication skills - able to translate complex technical issues for non-technical audiences.
• A collaborative leadership style with a focus on innovation, efficiency, and value creation.
• ITIL / ITSM knowledge essential; experience with Business Central 365 advantageous.

This is a chance to make a real difference in a business that values technology as a growth driver. You'll have the autonomy to shape the IT roadmap, influence key decisions at board level, and deliver tangible improvements across operations and customer experience.

If you're a forward-thinking IT leader who thrives in a hands-on, fast-paced environment , this is the opportunity to elevate your impact and lead the charge in digital transformation.

This role is based in the office 5 days a week, with parking!

Apply now or get in touch for a confidential chat about the role.

EA First Ltd are acting as an Employment Agency for this permanent vacancy.