General Attendant

LGH Hotel Management Ltd; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel management company is seeking a General Attendant to maintain high standards of cleanliness and guest satisfaction at the St Martins Lane Hotel. The role involves assisting with public area upkeep and responding to guest needs. Ideal candidates will possess a positive attitude, strong work ethic, and flexible availability. Previous hospitality experience is a plus. Join our dynamic team and shape the future of the hospitality industry.

Benefits

Employee discounts

Shopping discounts

Free meals on duty

Wellbeing support

Cyclical work scheme

Qualifications

• Previous experience in hospitality or housekeeping preferred but not essential.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Maintain cleanliness and presentation in public areas.
• Assist with linen distribution and supply deliveries.
• Respond to guest requests with professionalism.

Skills

Positive attitude

Strong work ethic

Good communication skills

Team-focused mindset

Physical stamina

Job description

General Attendant

St Martins Lane Hotel

The Opportunity

As a General Attendant, you’ll be the behind-the-scenes expert who keeps our hotel running smoothly. From refreshing public spaces to assisting with deliveries and guest requests, you’ll be a vital part of the rhythm that makes our hotel exceptional.

What You’ll Be Doing

• Maintain cleanliness and presentation in public areas, back-of-house spaces, and service corridors.
• Assist with linen distribution, stock replenishment, and supply deliveries.
• Support room attendants with tasks such as waste removal and equipment setup.
• Respond to guest requests with professionalism and a can-do attitude.
• Ensure all areas meet brand standards for safety, hygiene, and appearance.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• A positive attitude and strong work ethic.
• Good communication skills and a team-focused mindset.
• Physical stamina and a hands-on approach.
• Previous experience in hospitality or housekeeping (preferred but not essential).
• Flexibility to work shifts, weekends, and holidays.

Hotel

St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.