Gas Repair Engineer/Plumbing Engineer - Sandbach/Coggleton/Kidsgrave/Biddulph

HomeServe Membership Ltd; Newcastle-under-Lyme; On-site; GBP 44,000 - 52,000; Full time

Job summary

A home services company is seeking Gas Repair Engineers with a Plumbing background to join their team. You will undertake maintenance and repair of gas appliances and central heating systems. The role includes an extensive training program and offers a salary of £44,900 plus bonuses. Ideal candidates should have relevant plumbing qualifications and a great attitude towards customer service.

Benefits

Company van with fuel card

33 days of annual leave

Employee assistance programme

Qualifications

• Level 2 qualified in Plumbing.
• Full UK Driving Licence with no more than 6 penalty points.
• Ability to provide excellent customer service.

Responsibilities

• Carry out maintenance and repair work of gas appliances.
• Attend and complete emergency plumbing work.
• Support a positive customer experience.

Skills

Customer service skills

Problem-solving skills

Attention to detail

Education

NVQ Level 2 in Plumbing

CCN1, CENWAT1, HTR1 & CKR1 certifications

Job description

Overview

HomeServe are recruiting directly employed Gas Repair Engineers with a Plumbing background (level 2 qualified) to join our team. You will undertake an extensive training programme to settle into your career at HomeServe.

Training and onboarding

• Week 1: You will attend our Head Office in Walsall, Monday to Friday, covering HomeServe principles, health and safety, and receiving your tools and equipment.
• Week 2: You will be buddied with an experienced HomeServe Gas Repair Engineer.
• Where geographically appropriate, we will pay for your accommodation and meal allowance for your induction.

Responsibilities

• As a Multi-Skilled Engineer (Gas Repair and Plumbing), you will undertake maintenance and repair work of gas appliances and central heating systems in customers homes, and attend and complete emergency plumbing work when required.
• Provide industry-leading service and contribute to customer growth.
• Support an open, inclusive culture and help deliver a positive customer experience by putting customers first.

Location

Location – Sandbach, Coggleton, Kidsgrave, Biddulph.

Hours and pattern

Full-time role averaging 40 hours per week over the year (annualised hours). Some weekend, evening and bank holiday work required; pay remains the same across the year.

Salary and benefits

• Salary: £44,900 per annum plus a £1,500 guaranteed bonus in the first year.
• Seasonal hours (shorter in summer, same pay).
• Additional paid overtime.
• Pension scheme with Income Protection Cover.
• 33 days of annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
• Up to £2,500 in Smart Tech and Home Improvements salary sacrifices (to shop at Ikea and Currys, spread over 12 months).
• Free HomeServe Cover 8 policy.
• Employee assistance programme for you and your family.
• Company van with fuel card, use of company tools, uniform and PPE.
• Access to our private award-winning training facility and field-based coaches for ongoing learning and development.
• Learning and development opportunities.
• Monthly breakfast meetings with your team and monthly reviews with your line manager.

Requirements and qualifications

• CCN1, CENWAT1, HTR1 & CKR1 (copies of certificates to be provided if successful).
• NVQ Level 2 or equivalent in Plumbing.
• Full UK Driving Licence with no more than 6 penalty points.
• Excellent customer service and a proactive, results-driven attitude.
• Keen eye for detail and problem-solving skills.

HomeServe has over 30 years of experience caring for homes and offers 24/7 cover across plumbing, drainage, heating and electrics.